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Such an easy process at a time when your pet is ill & your focus should be on the pet.

It has always been excellent. I am so glad that I have this coverage.

The claims process online is very easy. The response time is quick and the refund time is quick as well. I'm very satisfied with the service.

I was having issues with uploading two documents in one time. I had to submit the claim and come back and add to the claim to get the rest of the documents uploaded. It took about seven days before I got the results of the claim. Would have appreciated communication after three days.

Customer service reps. are very helpful and processing of claims process is very prompt.

They reimbursed us in under one week, and they are very easy to deal with...

I never had pet insurance, but decided to look into after getting a puppy ( we had a lab previously, but never had insurance ) I did some research and loved the reviews for Pets Best and decided to use them for my dog insurance. My lab was a little crazy with eating things and getting ear infections etc.... So, I have used the insurance several times. Customer service is TOP NOTCH.. They really care about ME as a customer, but more so, my dog.... My dog was in ICU last year from possibly bad dog food that I used because my breeder's deliver was delayed for my normal food. I thought my dog was going to die. Pets Best customer service girl felt so bad and really cared. I can go and on and on about how wonderful they are.. But, I don't give recommendations very easily and if I can help one person with your decision . PETS BEST is the WAY TO GO........

Healthy Paws is an outstandingly reliable pet insurance for the pooch! I was terribly scared when my two year old puppy got pneumonia. I rushed him to the hospital where he stayed for 3 days so he could be under supervised professional care. The final bill came to over $5000. While we were able to pay the bill, it was a huge relief to know that Healthy Paws is there and will reimburse me a good chunk of that change. I cannot say enough good about this service! They deserve an A+ in my book.

This was a wellness claim for my dog's annual vaccinations. Pets best reimbursed me the maximums allowed per vaccine. This was a huge relief as this is one of our biggest annual expenses with our dog and it's great to know pets best has our back!

Pets Best is quick to process claims! Happy with your service to one of my best friends!