217,169+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,169 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,797 reviews

4.9
Healthy Paws

11,093 reviews

4.9
Fetch

5,422 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,958 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 04, 2021

Because of your excellent customer service

Because of your excellent customer service

Insurer: Trupanion

By:

Useful
March 04, 2021

Ashley was very helpful and everything was easy to get set up.

Ashley was very helpful and everything was easy to get set up.

Insurer: Trupanion

By:

Useful
March 04, 2021

Always there and helpful and kind even at 3 AM.

Always there and helpful and kind, even at 3 AM. They answer the phone and are pure human kindness. Tough to find anymore!!

Insurer: Trupanion

By:

Useful
March 04, 2021

i haven't sent in a claim yet but i have a claim going n this week i've heard many good things about trupanion.

i haven't sent in a claim yet, but i have a claim going n this week, i've heard many good things about trupanion. i've had it ever since i got my long haied chihuahua.

Insurer: Trupanion

By:

Useful
March 03, 2021

My rates always increase exponentially

My rates always increase exponentially. Claims are argued when they are clearly supposed to be covered.

Insurer: Trupanion Canada

By: Ano

March 03, 2021

Worst Customer Service

Pets Best has the worst customer service of any pet insurance company I've spoke with. I was on hold for more than 30 minutes when trying to ask questions about coverage. I eventually hung up after they didn't answer, but who knows how long it would have taken. Stay away from them.

Insurer: Pets Best

By: Tim

Verified March 03, 2021

Great company

Great company! Reasonable prices. Easy to use app and quick response! I did some research before choosing them. They got good customer reviews, and now I know why! Recently, my puppy got very sick and ran up some big vet bills. Even though I'm pretty techno challenged their app made it extremely easy to submit the claim. And I had the reimbursement check in less than a week! Highly recommend them!

Insurer: Healthy Paws

By: Janice Johnson

March 03, 2021

Exceptional Customer Service

Our pet needed quite a few days in the pet hospital for pneumonia and ingestion of a foreign body (plastic). Pets Best came through for us and reimbursed the full 80% after our deductible. The customer service was excellent. I especially want to thank their representative Paul for his assistance and thorough follow up. He kept us updated and ensured the claim moved along. Thank you! They are “the Best”!

Insurer: Pets Best

By: Vicki Cunningham

March 03, 2021

Customer Service is AMAZING

I am new to SPOT pet insurance, but not new to pet insurance. Torey was amazing and she is one of the reason's I gave my business to SPOT. I did have one other insurance company that was less expensive than SPOT, but the service and attention Torey gave me is what sold me. I am confident the coverage I have on my 2 pups will ensure they have the best quality of life I can give them. I will be adding another dog later this month as well. Thank you Torey for all of your time this morning!!

Insurer: Hartville

By: Kimberly

Useful
Verified March 03, 2021

Thanks to this insurance Leo can have quality care

I got Leo almost 5 years ago and thought that pet insurance was probably never going to be needed but felt better to have. Well, 4.5 years later and here I am able to give Leo the best possible care he can have without any worries about finances! He's at the specialists as we speak getting an ultrasound and specialized bloodwork to try to investigate what's going on with him and it feels amazing that seeking the care he needs doesn't put my family I financial hardships.

Insurer: Healthy Paws

By: Janice Garcia Ortiz

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