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I hate that I paid for an urgent exam but exams are never covered.

From the second your staff pick up the phone it's like dealing with family, they care about my pets

Our seven year old Labrador has unidentifiable allergies. To stop her from chewing off her paws, we give her an expensive medication. She has been getting this for 90% of her life, and trupanion has paid for 90% of the cost. We did the math a while ago and we have saved about 12k because of our insurance investment. We are appreciated that you are as good as your word, and haven't added a maximum amount for coverage. Thank

I️ really enjoyed speaking with Peter. He was absolutely pleasant, and very knowledgeable. Please thank him for explaining the insurance information very well.

I’ve had no issues with Embrace. I’ve found them to be very customer service orientated with quick returns on claims I’ve submitted.

Having a sick pet can be emotionally and financially exhausting. Getting pet insurance was the smartest move I ever made, and going with Healthy Paws was my best choice. After quite a bit of shopping around, I felt that Healthy Paws had the best plan for my new puppy. Everything from filing a claim, to being kept updated on the status of the claim, and contacting customer service, was all so easy! I am so happy with the choice I made of going with Healthy Paws. Tina

I recently took a survey which I accidentally hit the incorrect answer so I wanted to let you know how very satisfied I was with my recent claim. I would definitely recommend thus company.

I have been so pleased with Trupanion since the start of my policy when I got my puppy Wilbur, 3 1/2 years ago. In that course of times, I got a second Dogue De Bordeux puppy named Charlotte and went on to rescue, my Lhaso Apso Winnie. All of my dogs are covered by Trupanion. I have called them on many occasions for questions about my policy, they have always been polite, understanding and professional. This past June, when I took my dog Wilbur to the vet for one particular issue, by accident we discovered that my baby boy was suffering with Kidney Disease. The warning signs come to late. I was shocked at this news and just down right sick and so very distraught. I must've called Trupanion daily for the next few weeks after his diagnosis each time crying with such despair and hopelessness. Every single agent let me cry and talk my frustration out with them. They truly don't understand how important that was to me at that time. I will continue to fight for my dog Wilbur's health, and I am so grateful for my policy that I have with Trupanion. They help me with all the expenses that come along with my boy's disease. I'm trying so very hard to keep him alive for as long as possible and I am so very thankful that I have Trupanion on my side and that I get to deal with such kind, compassionate, animal loving people. Thank you Trupanion for everything you have done and continue to do for me and my family.

We have been a Trupanion policyholder for years. We currently have 4 dogs and 1 cat - all insured by Trupanion - however, have had other pets previously insured. Trupanion was there to help us with expenses when our cat was diagnosed with cancer. They also helped with our dog who developed kidney disease. Both of these pets eventually passed away, however, Trupanion helped to extend their lives and their quality of lives with their 90% reimbursements. It was peace of mind knowing that once we met our deductible, we were reimbursed at 90% for their medications and tests. Trupanion allows you to fluctuate your monthly premiums depending on the deductible that you choose. This is very helpful in a multiple-pet household. The claims service is easily done online and the turnaround (direct deposit) is usually within a few days. You can file claims immediately or stockpile them in batches - which makes them even more convenient. Once the claim form, for a single incident, is signed by the doctor, you can re-use it - so you don't have to carry claim forms to the vet. The insurance portal is also convenient to use. Our pets are a part of our family and we would NEVER consider not having insurance on them - just as we wouldn't for our human members. Being avid pet owners, we have tried other pet insurance companies, however, we have found Trupanion to be the best. Trupanion is well worth the premiums to give you the peace of mind to know that you have help with the financial burdens of your pets' illnesses.

While trying to sort through our dogs health issues we’ve submitted several claims recently. The claims have been processed promptly and the reimbursement checks in a timely fashion. Much faster than my own health insurance!