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Quick and efficient
Easy form to fill out and I was reimbursed the next day
Insurer: Lemonade
By: Kristy
So this is the first time I'm…
So this is the first time I'm purchasing pet insurance. The process was super easy and also explained alot. Thanks for all u do our our fur babies
Insurer: Pumpkin
By: Pam Desaulniers
This is the first pet insurance I have…
This is the first pet insurance I have used. I am very disappointed. My dog got sick before having insurance and when she got sick again, I was told nothing would be covered because VOMITING was a "pre-existing" condition. I tried to get the vet to convince Trupanion that the incidents were isolated. I made several calls and spoke to different people and supervisors with no satisfaction. I have since cancelled Trupanion. I DO NOT recommend this insurance.
Insurer: Trupanion
By: Paula Cogdell
Beware large rate premium increases
We have been a customer since 2017 and have been referring friends to healthy paws for years as an affordable option and have appreciated your customer service. However we’ll no longer be able to do that. Our premiums have skyrocketed over the past few years and we just want other current and potential future customers to be aware of these. 2017 -- $52.37 2018 -- $57.61 2019 -- $69.83 2020 -- $104.74 2021 -- $157.11 2022 — $200.40 We want to maintain some level of protection for our pet but have to downgrade our plan because it has become unaffordable. It seems like when they were taken over by Westchester they’ve lost their way a bit in terms of a providing support for those with animals…and thus the animals themselves are the real losers.
Insurer: Healthy Paws
By: Simon Fowell
Look no further if you want TOP NOTCH CARE!
First - I SHOPPED a longggg time for my per insurance. I’m sooooo happy and confident with my decision. My first and recent claim for my dog Mackzine was a little complicated, and needed further review. The prudent team, Grace and Brittany went over and beyond. They genuinely care and their professionalism and follow through was like no other. Customer service is a lost art…LOOK NO FURTHER~you’re a person, & pet owner first,NOT JUST A POLICY N PREMIUM!! Again BRITTANY made from start to finish a huge difference for me..Thanks for everything!!!
Insurer: Prudent Pet
By: Kimeegirl
Trupanion is Awesome!!!!
Another very fast claim was approved help with my dog's bill! So fast that I hadn't even left the parking lot before it was completed!!! Thanks so much!!! Debbie & Niki
Insurer: Trupanion
By: Debbie
Why run the claim under Wellness when we don't have a Wellness policy?
Pets Best ran my claim through Wellness but we don't have a Wellness policy so everything was denied. I had to get our vet to send all his notes and after waiting another month, they still turned down everything under our Accident & Illness policy. Several things should have been covered and now I'm fighting for reimbursement for those items. We've been happy with previous claim results but definitely, NOT THIS TIME!
Insurer: Pets Best
By: Robin Near
Review
Lemonade has been fantastic. App is very user friendly while representatives are kind, courteous, direct, honest & helpful Policy covers everything I can ask for & is affordable!
Insurer: Lemonade
By: Anthony
Highly recommend!!
I can’t say enough about how amazing trupanion has been! We recently had an emergency with my dog and having trupanion took the stress of the cost away. We were able to save our dog! Thank you Trupanion and highly recommend
Insurer: Trupanion Canada
By: ashley leveck
Easy claims process
Trupanion always processes claims in a timely manner and communication is clear about what is being reimbursed.
Insurer: Trupanion
By: Stacey Miller