Great to deal with.
Great to deal with. Claims process is easy.
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Stacy
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
So happy to be able to talk to a real person even though it was a weekend!
So happy to be able to talk to a real person even though it was a weekend!
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Ashley
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I feel that you are not paying 90% and are using legal speak to get out of paying your share.
I feel that you are not paying 90% and are using legal speak to get out of paying your share. I am disappointed, but hoping that you will improve. The exam is one of the most costly things, and charging it separately, even though it was at the same time? Come on.
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Natalie
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Thank you for being open 24/7.
Thank you for being open 24/7...a true mark of customer service, efficient and fast mixed with professionalism and friendliness!
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Josephine
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
All my questions are always answered if I have any problems which I rarely do it's solved.
All my questions are always answered if I have any problems which I rarely do it's solved.
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Ramona
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
You have saved my dog!
You have saved my dog!!!Ann
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Ann
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I referred my Mother Alexandra von der Groeben to you, she called you and you have not contacted her.
I referred my Mother Alexandra von der Groeben to you, she called you and you have not contacted her. Her phone number is 650-400-0717. Disapointing
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Stephanie
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Trupanion allows us to provide the care our dogs deserve without worry about overwhelming cost.
Trupanion allows us to provide the care our dogs deserve without worry about overwhelming cost. My dog was diagnosed with lymphoma and was able to receive the chemotherapy he needed. He now has been in complete remission from his cancer for 6 months with an excellent quality of life, thanks in part to Trupanion. They respond to claims quickly (mostly lately within 24 hours) with rapid payment. Would highly recommend Trupanion to any pet lover.
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Judiann
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
The support team at Trupanion is very nice.
The support team at Trupanion is very nice. I am not happy with having to wait so long to see how my claims are coming and that is why I downsized my recommendation. Everything was great until I made a claim and now I have been waiting a few weeks to see status change on payment.
Did you find this review helpful?
Yes
No
Li appreciate your prompt responsiveness when I send in a claim!
Li appreciate your prompt responsiveness when I send in a claim!
- INSURER:
Trupanion Canada
- POSTED: 05/29/2017
- BY: Linda
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No