the rep was very nice inquired about some claims the issue was solved the same day great service
the rep was very nice inquired about some claims the issue was solved the same day great service
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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Yes
No
The phone representative I spoke with was very courteous and knowledgeable.
The phone representative I spoke with was very courteous and knowledgeable.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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The huge rate increase has come as a shock, especially as when we first signed up our contract stated there wouldn't be more than a 20% increase.
The huge rate increase has come as a shock, especially as when we first signed up our contract stated there wouldn't be more than a 20% increase.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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Yes
No
The staff i dealt with when I called yesterday was efficient.
The staff i dealt with when I called yesterday was efficient.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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I was a little shocked that it will take 4-6 weeks to process the claim due to your staffing problems.
I was a little shocked that it will take 4-6 weeks to process the claim due to your staffing problems.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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I am very pleased with Trupanion.
I am very pleased with Trupanion. The claims, I have submitted so far, have all been processed fast and without a question.Thank you very much for the great service.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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In addition to being very helpful, the representative exhibited interest in my pet's health and empathy for her.
In addition to being very helpful, the representative exhibited interest in my pet's health and empathy for her.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Under a year
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Claim experience.
Claim experience... It takes to long for review. Not happy about the wait. The phone service wad fone.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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No
Great service, great people
Great service, great people
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
Did you find this review helpful?
Yes
No