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10

out of 10

I tell everyone about you.

I tell everyone about you. 👏🏻👏🏻
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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2

out of 10

Since the Dr noted that my 3month old kitten had a slight heart murmur and most kittens out grow it that it wasn't a concern but now that he had a 1 year checkup and the murmur is still there they just wanted to do an echo to make sure there wasn't any he

Since the Dr noted that my 3month old kitten had a slight heart murmur and most kittens out grow it that it wasn't a concern but now that he had a 1 year checkup and the murmur is still there they just wanted to do an echo to make sure there wasn't any heart related issues but you would not approve the procedure hiding behind a previous existing condition which is b.s. since there was no diagnosis of heart problems just a notation to recheck at the next appointment I'm very disappointed and am considering cancelling the policy I have for both cars I have what's the point of paying for coverage if it of no use
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Despite not ever having a desire to utilize the insurance plan that you provide, during this process it has been very informative (in a positive way) and extremely easy to use.

Despite not ever having a desire to utilize the insurance plan that you provide, during this process it has been very informative (in a positive way) and extremely easy to use.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Once again i have to call you guys and tell you to put my mother back on the account every time we have to call you guys you keep doing this shit its a shared account and i am gett pissed off that i keep have to explain that tp you guys.

Once again i have to call you guys and tell you to put my mother back on the account every time we have to call you guys you keep doing this shit its a shared account and i am gett pissed off that i keep have to explain that tp you guys.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

I appreciate the friendliness of the person I spoke with on the phone and that she gave me a clear understanding of what seemed to happening with the claims filed (there were multiple ones filed by my vet for some reason).

I appreciate the friendliness of the person I spoke with on the phone and that she gave me a clear understanding of what seemed to happening with the claims filed (there were multiple ones filed by my vet for some reason). She assured me this wouldn't interfere with me getting adequate coverage for the surgery happening tomorrow. Thank you!
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

we are very pleased with customer service thank you for being there for Shaggy

we are very pleased with customer service thank you for being there for Shaggy
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Very disappointment with the amount reimbursed to us for our first claim.

Very disappointment with the amount reimbursed to us for our first claim. Have paid a lot in premiums and feel the amount reimbursed is not worth it. I am cancelling my policy.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Wished you guys insured humans!

Wished you guys insured humans!
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

I love Trupanion.

I love Trupanion. You've covered my Ozzy for the past 7 years and have always been there for us. I really wish I could take you to Australia with us!
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Representative was very nice and helpful.

Representative was very nice and helpful.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Balinese
  • AGE OF PET: Under a year

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