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10

out of 10

This is my first claim, so hard to know whether to recommend.

This is my first claim, so hard to know whether to recommend.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you for being so helpful and providing such friendly service.

Thank you for being so helpful and providing such friendly service. We constantly recommend Trupanion to people and will continue to do so.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

No issues with respective, she answered all my questions.

No issues with respective, she answered all my questions. My issue was with Trupanion the brand, the rate are getting too high.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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4

out of 10

Hard to rate my experience at this time because I'm still waiting for a final resolution regarding my inquiry.

Hard to rate my experience at this time because I'm still waiting for a final resolution regarding my inquiry.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Thank you for your excellent service!

Thank you for your excellent service!
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

She was very friendly and nice - however there was no answer to my question- it was not in her control-

She was very friendly and nice - however there was no answer to my question- it was not in her control-
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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4

out of 10

Unless you get a puppy, dental insurance from Trupanion won't cover any claims.

Unless you get a puppy, dental insurance from Trupanion won't cover any claims. In 2015 my claim was honoured, in 2016 they changed their policy, in 2017 my new claim was denied.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Your service is excellent in every respect!

Your service is excellent in every respect!
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

know it was the 2nd claim for this one condition.

know it was the 2nd claim for this one condition.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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2

out of 10

I have had some issues with you guys that no one really seems to care about.

I have had some issues with you guys that no one really seems to care about. It took 6 months for you to approve a claim, that's fine because you eventually did cover it but now that it has been approved I am having issues getting some medication covered as the girl I talked to ensured me that they have been covered but they have not. I would have paid my deductable off and should be getting money back but she was kind of rude about it because I kept asking the same question. I know that it isn't all trupainions fault because my previous vet is useless in helping with making claims.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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