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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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respnse time
i feel the response time for my claims is good.
Insurer: Pumpkin
By: David
Submitting a claim is as simple as…
Submitting a claim is as simple as answering a few questions as to why your pet was seen and submitting the office visit note. The claim process only takes a few days and reimbursement is deposited directly into your bank
Insurer: Pumpkin
By: Audrey
Good insurance good price
Good insurance. Only problem was difficulty enrolling. Every time i clicked button to complete it did not go through. Finally I went back to my birthday. My birth year is 1947. However the lowest year allowed was 1950. When I used that, the enrollment went through.
Insurer: Nationwide
By: Michael
horrible experience
My claim was denied and I was told I hadn't submitted the correct paperwork and that I was "upset" with them, they also refused to get a supervisor. I had to call back and request a supervisor who confirmed all my paperwork was correct, my claim was incorrectly denied, and that I should always be able to contact a supervisor if I asked
Insurer: MetLife
By: JORGE COBIAN
Quick and easy to get a response and…
Quick and easy to get a response and results
Insurer: Pumpkin
By: TB
AMAZING
My experience with Pumpkin Pet insurance has been amazing, especially during such a hard time caring for my sweet cat, Stella. I was able to focus on caring for my cat versus worrying how much everything was costing during a critical point of her life. Thank goodness I had Pumpkin Pet Insurance!
Insurer: Pumpkin
By: Jennifer
Quick response
Quick response. Appropriate reimbursement. Thank you!
Insurer: Pumpkin
By: marcia kesner
Pumpkin is peace of mind
When our dog Bear was sick Pumpkin really gave us the confidence that we could provide for him the medical care he needed.
Insurer: Pumpkin
By: Stacey
I’m very happy with the quick response…
I’m very happy with the quick response I always get from the pumpkin team.
Insurer: Pumpkin
By: Claudia
Costumer service agents have always…
Costumer service agents have always been very thoughtful and caring . App is so easy to use. Claims claimed with 10 days.
Insurer: MetLife
By: Andrea Eis