very efficient and responsive
Although I had hoped my policy would cover more, Trupanion processed my dog's claim quickly and efficiently. The check came very quickly after I was notified that the claim had been processed. When I had questions, the agent answered clearly and helpfully. Turned out, I had misunderstood the deductible policy.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Airedale Terrier
- AGE OF PET: 1 - 8
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ACL
Claim was handled perfectly, very happy with Trupanion and even recommended that my employer partner with you guys instead of VPI
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Bulldog
- AGE OF PET: 1 - 8
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Quick and Easy Claim!
When our 6 month old puppy showed signs of a liver disease during a routine blood test and needed a biopsy, Trupanion was quick to answer our questions and process our claim. We are so thoroughly impressed with the service we have received during this time and the care and concern they have shown for us and our puppy.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Under a year
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Fast service
I am impressed with how quickly we get service from Trupanion. Within a week, I got my reimbursement for the cost of Bailey's care. No hassle.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Great
I was unsure as to whether to get pet insurance as we had never had any huge expense with any of our dogs in the past and also I felt I would start a pet account at our bank and put money in there for emergencies .after giving my head a shake I realized that if something came up in the household that we needed money for that I would naturally go into that account so it was a no brainer .....90% coverage ....no deductible...$69.05 a month for the life of sawyer. I am very glad we did it and I have told other people about my decision as well.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Wheaten Terrier
- AGE OF PET: Under a year
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Very Easy
easy process, just submitted the claim and got an answer a few days later.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: French Bulldog
- AGE OF PET: 1 - 8
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Customer for life!
Absolute best pet insurance out there! I could not be happier with their customer service and underwriting staff in covering the care needed for my 15 yr old dog's brain tumor, they really went above and beyond. Claims were processed really quickly and check's received in record time. Truly a blessing! Even my vet told me that Trupanion is the best he has seen with his clients.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Over 8 years
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We are very impressed with Trupanion
Our 2-yr-old service dog developed a sudden on-set of vomiting and diarrhea. We had to take her to see her veterinarian, Dr. Don Kalt, to find out what was wrong. They took x-rays, thoroughly examined her phyically, tested for worms/parasites and put her on an antibiotic just incase she had picked up a virus. We submitted her bills to Trupanion and they responded within hours and began to process the claim. The entire process was completed, including receipt of the check, within two weeks. We are very pleased with Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 1 - 8
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Disappointing
While this company has been prompt in acknowledging claims, they are less than satisfactory in acknowledging and dealing with complaints. We are currently disputing multiple deductibles totalling $1,131.00 for a single condition when there should only be one!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: 1 - 8
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Claim for Rosie
This was an extremly easy way to submit my claim for our dog Rosie. I only wish it would also cover the exam since that is a part of why she was there in the office to begin with, however I was very satisfied it covered what it did so quickly. I also love the fact that I have the money from my claim deposited directly into my account. Thank you Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Terrier Mix
- AGE OF PET: 1 - 8
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