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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Excellent service - no hassle claim!

We had just been insured one month when our Yorkie jumped out of my husband's arm and landed on her head. She was out cold - very scary - we rushed her to emergency. The bill was over $1500. I was wondering how using this new insurance would go. They are AMAZING!! As soon as they received the paper work they notified us via email that they were processing the claim - within days of receiving the paper work, we were notified the claim had been processed and we would receive a check for the 90% coverage. NO hassles. Excellent service!!

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5

out of 5

Excellent service - no hassle claim!

We had just been insured one month when our Yorkie jumped out of my husband's arm and landed on her head. She was out cold - very scary - we rushed her to emergency. The bill was over $1500. I was wondering how using this new insurance would go. They are AMAZING!! As soon as they received the paper work they notified us via email that they were processing the claim - within days of receiving the paper work, we were notified the claim had been processed and we would receive a check for the 90% coverage. NO hassles. Excellent service!!
  • INSURER: Trupanion
  • POSTED: 03/06/2010
  • BY: Nettie
  • BREED:
  • AGE OF PET: 0 - 3

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1

out of 5

Initial Claim Denied

I recently obtained insurance for my Blue Weimeraner with great hesitation. The very first claim that I supplied to the insurance company was DECLINED. My Vet was astounded by the refusal of that company to reimburse and is discussing with his partners about removing Trupanion brochures from his office. Be very leary of this company.
  • INSURER: Trupanion
  • POSTED: 03/05/2010
  • BY: Angela
  • BREED:
  • AGE OF PET: 0 - 3

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1

out of 5

Initial Claim Denied

I recently obtained insurance for my Blue Weimeraner with great hesitation. The very first claim that I supplied to the insurance company was DECLINED. My Vet was astounded by the refusal of that company to reimburse and is discussing with his partners about removing Trupanion brochures from his office. Be very leary of this company.

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5

out of 5

Excellent company

We have had a policy for our 9 month old Shetland Sheepdog since he was 4 months old. I can't speak more highly of this company- we have had a few small things pop up, and our claims are always processed very quickly (mostly via email), communication is rapid, and our claims have always been approved. This is one of the only pet insurance companies to cover genetic conditions (such as hip dysplasia) and I would recommend Embrace to friends and family- both for the range of illness/conditions covered and excellent customer service. Wonderful!
  • INSURER: Embrace
  • POSTED: 03/05/2010
  • BY: Lindsay
  • BREED:
  • AGE OF PET: 0 - 3

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3

out of 5

Bait & Switch

I wanted a policy that would only kick in for major expenses, with high co-pays and deductibles resulting in low premiums. I also wanted continuing care coverage, so that chronic ailments wouldn't become uncovered pre-existing conditions at policy renewal time, as is usually the case with pet health insurance. Embrace promotes their continued care rider and seemed to fit my needs, so I bought a policy for my two cats. Later, when I carefully read the fine print (like I should've done up front) it became clear that their cintinuing care coverage was substantially less after the policy year when the condition developed. Worse, at the end of the first policy year they wanted a 43% premium increase to renew! Yes, a forty-three percent premium increase after the first year! It was like bait and switch: they suck you in with what seems to be good long-term coverage at an excellent price, then once they're got you as a customer, they jack up the rates so high that they're not even competitive. Needless to say, I didn't renew! I rated them as a "6" because they didn't actually steal my money and they didn't refuse to pay any claims (I didn't submit any) but I really felt ripped off regardless.
  • INSURER: Embrace
  • POSTED: 03/05/2010
  • BY: Mick
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Claim Filing

It's VERY helpful to receive confirmation when one files a claim (not a form letter but a written response with someone's actual name on it!) letting them know what they can expect in the way of reimbursement and why. Even though I haven't been with Embrace that long, I'm impressed with how thorough they are in explaining coverage and any questions I've had and the promptness of reimbursement. Paying a little more in the way of premiums each month is worth it to get exactly the coverage I want. I like that I can customize my plan and not pay for something I don't want/need. I also enjoy their newsletter and plan on keeping my cats healthy!
  • INSURER: Embrace
  • POSTED: 03/05/2010
  • BY: Margaret
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Excellent service and quick processing of our claim

The customer service provided by Embrace has been excellent. They have exceeded our expectations. The process was filing a claim for our dog's heartworm treatment was easy and the turn around time on processing the claim was very quick. I have been delighted with their response.
  • INSURER: Embrace
  • POSTED: 03/04/2010
  • BY: Tom
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Unbelievable!!!!

When we first were looking for insurance for our puppy Newphy Roxy all we heard was - it does not make sense to get pet insurance. It is a waste of money, they do not cover anything or they do not pay. Well, that is not the case with Embrace. When Roxy had to be brought in for emergency surgery the bill was over $4,000. Not only did Embrace pay the actual cost (Minus deductable) of the procedure but we were re-reimbursed within 2 weeks of the procedure. I could not recommend Embrace enough!
  • INSURER: Embrace
  • POSTED: 03/04/2010
  • BY: Brian
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

I am so impressed with Embrace!!

I too had another pet insurance company for a few years and was totally dissatisfied with them. It wasn't until I started to research the different pet insurance companies that I realized they were one of the worst rated companies out there. I finally decided it was time for a change and I am so glad that I selected Embrace. I was so impressed with their rating and the comments/reviews that others had posted. On top of that they cover genetic disorders, which few others do. To say their customer service is EXCEPTIONAL is an understatement! I am a Bulldog breeder and as most people probably know they are prone to genetic disorders. I am pleased that I have not experienced any serious health issues with my dogs but it brings me such peace of mind knowing that if something does turn up it will be covered. I have only had Embrace for one month and I'm already a very satisfied customer. I took all of my dogs in for their orthopedic waiver exam and wellness check last Saturday. I emailed the forms to them on Monday and I have already received confirmation that they are covering 100% of the claims and that the money will be direct deposited into my account within the next two business days. It just doesn't get any better than that. I've always recommended pet insurance to people who buy pups from me but from now on I will HIGHLY recommend Embrace. A couple of the families are already in the process of changing from their current pet insurance to Embrace. My only regret is that it took me over two years of frustration with my other pet insurance company before I found Embrace!
  • INSURER: Embrace
  • POSTED: 03/04/2010
  • BY: Kim
  • BREED:
  • AGE OF PET: 0 - 3

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