Reasonable cost, decent coverage, courteous prompt service
Being in healthcare, I know it is not easy to operate an insurance properly and be financially sound. These guys seem to provide as good a coverage as it gets for the money and the do it well. Good attention to detail.
- INSURER:
Embrace
- POSTED: 02/27/2018
- BY: james
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Awesome service and always concerned about Riley's health.
Our little Riley had to have emergency surgery and it was so easy submitting the paperwork to Nationwide. I believe they are truly concerned about Riley's health and are always helpful when I call with any questions. We're still pending one of the surgery claims, but hopefully will be pleased with the outcome.
- INSURER:
Nationwide
- POSTED: 02/27/2018
- BY: Tanya
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Slow and not responsive
Initial review is "so far, not good!" Seven weeks after we submitted a claim and hearing nothing but, "We are slow" emails, "please forgive us." I called. All I got was, "we have a large volume and are working the claim" and "we are waiting to get records from your vet." I asked when they reached out to the vet so I could make sure the request was handled quickly, she could not tell me. After getting basically nothing from the girl at FIGO, I called the vet and she informed me that they had reached out this morning and and just completed the request and sent all of the records back to FIGO. So FIGO has everything, now we see how much longer this takes. As of now, I would not recommend this company.
- INSURER:
Figo
- POSTED: 02/27/2018
- BY: Marc
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Nationwide is awesome!!
Nationwide takes a few weeks but they did a good job managing my claim and getting payment was easy via Chase payment
- INSURER:
Nationwide
- POSTED: 02/27/2018
- BY: Shari
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great coverage for those unexpected vet bills
My dog always seems to have these pesky unexpected health issues pop up and having this insurance coverage has been so helpful. Pretty much everything that I have submitted for has been paid.
- INSURER:
Nationwide
- POSTED: 02/27/2018
- BY: Michelle
- BREED: Havanese
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Fantastic customer service!
Nationwide is quick to pay on claims and has an excellent automated system. Best thing I did was get this pet insurance for my dog!
- INSURER:
Nationwide
- POSTED: 02/27/2018
- BY: Nancy
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Wish human insurance was this easy
Have been with Nationwide since they were VPI. Easy to work with, fair reimbursement, and fairly quick turn around on claims.
- INSURER:
Nationwide
- POSTED: 02/27/2018
- BY: Casey
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great Experience
We unexpectedly had to make a claim six weeks into dog ownership (and three weeks after the end of our waiting period!). The claim process was much easier than I expected - the vet submitted the paperwork and I got my check yesterday. No questions, no fights. Thank you!
- INSURER:
Embrace
- POSTED: 02/27/2018
- BY: Jennifer
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Peace of Mind - "We've got your back"
We have three puppies that we rescued and therefore we unsure of the health care they had received. We have taken them to their vet and they have received their shots and well check. We took them with confidence knowing once our deductible was met, Nationwide would step in help with the cost of maintaining our pets health. We have one puppy, Bella, who is accident prone and has had a couple of minor surgeries and stitches for lacerations. Nationwide was there. When taking Bella to the ER, and we were asked if we had pet insurance, I said Nationwide and the response was, "You must love Bella, she's a lucky dog." Very happy with my decision to select pet insurance and Nationwide is every easy to communicate with.
- INSURER:
Nationwide
- POSTED: 02/27/2018
- BY: Ramona
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
It was an easy claims process.
My dog had a CCL tear and needed surgery. The vet sent in all the paperwork to Embrace and it was approved.in about a week. Customer Service was very helpful when I had questions. I would definitely recommend Embrace.
- INSURER:
Embrace
- POSTED: 02/27/2018
- BY: Tracy
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No