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When we got our Great Pyrenees we knew he would be expensive, so for the first time we decided to get pet insurance. We looked at many companies and decided that Trupanion offered us the best combination of services. Within two months we put in our first two claims when the dog ended up mysteriously lame. Had it not been for insurance we would have been on the hook for over $1,000. Instead our total out-of-pocket expense was $300, and should he need more treatment for this same issue our costs are nothing. What's more important is that we were not afraid of trying recommended treatments and tests as the vets were confounded at first, thinking it was an orthopedic problem. As it turned out, he had a fungal and a bacterial infection in his paw and lymph nodes.

Our Boxer Mia was in deep trouble. She couldn't hold anything down and had diahhria bad. We got her in to the vet pront when we realized her condition could not get much worse. They operated hours after diagnosing a blocked intestine. The following monday I filled out the appropriate forms and passed them on to our vet clinic. The attending Vet processed the forms immediately and faxed them to Trupanion. We recieved a confirmation of submittal the same day and a follow-up three says later. Within 10 days we recieved a cheque in the mail and the file was closed. The timely resolution to our claim was appreciated, especially during the Christmas holiday season. I have no regrets going with Trupanion as they have delivered what the policy covered.

My 10 Mo. old Maine Coon decided to swallow one of my elastic hair ties he found under the bed. Totally my fault, but an accident all the same. We were informed that the surgery would cost around $2500. Thank goodness I had Trupanion who ended up reimbursing me 90% after my $500 deductible was met. I ended up paying about $1100 out of pocket and was reimbursed $1400 (maybe a little more). The monthly payment for Trupanion is only $20/mo. Doing the math, it would take me about 6 years to pay $1400 to Trupanion at the $20/mo. rate. I've already made my money back with them and I couldn't be happier. Thank you, Trupanion!!!

Our six-year-old cat, Mingus, was experiencing diarrhea, so we took him to the vet. It seemed to come on shortly after we went on holiday, so we presumed he was experiencing stress-induced enteritis. The vet concurred and subscribed an antibiotic based on a stool sample. We submitted that claim to Trupanion and they resolved it fairly quickly. Unfortunately, after about six weeks of a very slow recovery, things took a turn for the worse and Mingus stopped eating. We took him in to the vet again and, after keeping him overnight for further assessment, our regular vet felt there were liver issues that needed to be assessed by a specialist. And, again unfortunately, the specialist did not have a very optimistic outlook, especially after an MRI and a needle aspiration. That afternoon, I said goodbye to my friend. But, after all that sadness and stress, I submitted the paperwork to Trupanion and, within a week, they processed and paid my claims (covering over $1100 of about $1400). So, although my story is a sad one, Trupanion made the financial side much easier. Thank you, Trupanion.

It definitely came in handy when our animal hospital registered us with Trupanion insurance. Our puppy broke two of her toes and the cost associated to fix this was not in the budget. Luckily Trupanion will work directly with our animal hospital so the worry of being able to pay for our new family member's treatment was lifted. It was nice to not have to figure out how to pay up front and wait weeks for a cheque in the mail. It was all taken care of before I even left my house to pick her up from the animal hospital.

This is the first time I've had pet insurance so I didn't have a lot of experience. I signed up for Trupanion based on the recommendation of a good friend whose dog had been hit by a car and had a wonderful experience dealing with them (her dog was fine, btw). They were very caring and helpful when I had my first and only claim.

We are very happy that Adobe Pet Hospital introduced us to Trupanion. We are very pleasedso far and love the way our claims are reimbursed in a timely manner. Mariah is a jackapoo and very much loved and we would do anything for her.

My dog needing surgery for his torn ligament his left rear leg

Great service. I still cant believe how fast and easy it was. They were so pleasant to deal with. I usually feel like insurance companies just want to look for loop holes and reasons not to pay or to delay, but Trupanion was AWESOME.

Good coverage for minimal cost.