217,576+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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Most selected providers in "March, 2026"

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Category with most reviews

13,705 Payment Experience 60,642 Claim Coverage 72,990 Customer Service 21,795 Price Satisfaction 14,512 Other

May 03, 2021

Wonderful Customer Service

I love the fact that I talk to a real person rather than an automated response. They helped explain things and were very sympathetic to our dogs situation. Thank you!

Insurer: Trupanion

By:

Useful

May 03, 2021

Disappointed

I guess it was my fault for not reading the small print on the agreement, but I was very disappointed that none of my over $700 for neutering & medication was covered. And it felt like a slap in the face to get an email within days telling me the price of my monthly premium was going up. I am rethinking this monthly expense .

Insurer: Trupanion

By:

Useful

May 03, 2021

I feel badly that I don’t remember her name but The person I spoke with was quite compassionate as well as helpful.

I feel badly that I don’t remember her name, but The person I spoke with was quite compassionate as well as helpful. She suggested I call the manufacturer vectra as our vet said it was not returnable because it was a dispensing law. It was sold to us the day annual blood work was drawn. So my dog got Lyme disease on this Tick and flea medication and it looks like I was stuck with nine months of medication they sold me. Vectra immediately responded, then called our vet, and within minutes the vet was calling to see if I wanted a credit or a refund on my credit card. Your employee also reminded me to have all those bills submitted to you. This is a vet that you have a partnership With. In the end I feel like it was a fair ending. However my dog still has a pre-existing condition due to a inferior product which doesn’t make me very happy. My dog is doing fine by the way. Thanks again

Insurer: Trupanion

By:

Useful