I had never filed a claim using this type of insurance and after speaking with Alyssa I feel much more confident that we made a good choice insuring with Trupanion.
I had never filed a claim using this type of insurance and after speaking with Alyssa, I feel much more confident that we made a good choice, insuring with Trupanion. Results of the claim are yet to be decided and that will be the ultimate determining factor on whether I recommend Trupanion to friends and lovers of furry family members. At this point however, I can report that Alyssa was professional, compassionate and did a great job giving my wife and I confidence that we made the right decision by choosing Trupanion.
- INSURER:
Trupanion
- POSTED: 04/10/2018
- BY: Justin
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Whenever I am on the phone with Trupanian I feel that whoever I am speaking with cares as much about my pet as I do!
Whenever I am on the phone with Trupanian, I feel that whoever I am speaking with cares as much about my pet as I do!
- INSURER:
Trupanion
- POSTED: 04/10/2018
- BY: Vivian
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Abby was very helpful and friendly.
Abby was very helpful and friendly. Very knowledgeable. I haven't submitted the claim we were talking about yet, so I'm not sure if the issue will be resolved as I was advised it would be.
I've always appreciated how easy it is to make a claim, and how quickly I get reimbursed.
I just wish the premiums wouldn't jump as much as they do, and that is why I hesitate to recommend any pet insurance to friends, however, Trupanion would be the one I would recommend if I do feel they'll benefit.
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: VIVIEN
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Yes
No
About the first incident.
I don't like how you don't pay For the first incident. That it has to be the second incident of the same as the first for an order for you to pay
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Marla
- BREED: Maltese
- AGE OF PET: 7 - 10
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No
Wery friendly helpful
She was very friendly, helpful
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Jennifer
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Yes
No
Still waiting on information but Shina was very helpful
the issue is not finished yet still waiting on information but Shina was very helpful
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Cathy
- BREED: Cairn Terrier
- AGE OF PET: 7 - 10
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Every time I've called the person I spoke to was very friendly and personable.
Every time I've called, the person I spoke to was very friendly and personable. This time it was a bit different and I didn't feel as satisfied with the experience as I have in the past, however my questions were answered quickly and accurately.
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Liana
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Yes
No
We still need to hear back from Trupanion about our claim.
We still need to hear back from Trupanion about our claim.
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Susan
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
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My best friend for the last 9 years had just passed.
my best friend for the last 9 years had just passed. she was very sypatheatic.
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Steve
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Yes
No
You all have been so kind and supportive during our loss.
You all have been so kind and supportive during our loss. Thank you so much.
- INSURER:
Trupanion Canada
- POSTED: 04/10/2018
- BY: Betty
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Yes
No
