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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

BEST CHOICE YOUR MONEY CAN BUY!

I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: 1 - 8

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1

out of 10

Save your money

I've had Trupanion insurance for 5 years. They've denied ever claim we've made, and even told us that we weren't doing our part to ensure the health of our dog. We finally submitted a dental bill for 1900.00 and were told that we weren't providing adequate preventative dental care at home. We brush our dog's teeth every day and often 2 times a day. Our vet said that given our home care regimen, it was genetic. When I told this to the woman on the phone her response was "I just work here." I said "of course you do, that's why I'm contacting you." We cancelled this week, and I would strongly encourage others considering Trupanion to think otherwise.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Tibetan Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

Awesome service

Have two Dobe's and have had a couple of claims for each- Always a quick turnaround after submission and always a full explanation of the claims payments and denials

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10

out of 10

Happy customer

I have had Trupanion for several years and have been very happy with the service I receive. They have very clear guidelines of what is covered and what is not. My claims are handled quickly and any questions I have are answered by the phone staff clearly and in detail. I work in pet retail and recommend them regulary

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10

out of 10

ACL Surgery

Dog needed ACL surgery, Trupanion covered 90% of surgery and related expenses.....Claim was processed immediately and I received reimbursement check in about 1 week.....GREAT COMPANY and GREAT SERVICE!!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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8

out of 10

Completely Satisfied

Choosing Trupanion for Pet Insurance has been the best decision I've made since getting our dog. My rambunctious puppy loves to play and he plays hard. One time, he took it too far and ended up fracturing his knee. It was devastating to hear the vet tell us his knee was fractured and that he would require surgery. She then began having the "can you afford it" talk with us. Fortunately, we had gotten pet insurance. One call to Trupanion and the pre -approval for the surgery was done in two hours. Our vet doesn't do direct bill so we paid the bill and received our claim from Trupanion in just one week. Our puppy has recovered splendidly and we have been so happy with the service we have received from Trupanion. Service is quick and always friendly.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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7

out of 10

still don't understand why

Don't understand why some of the services not cover. Like office visit, without it how the doctor exam reily and perform proper diagnose ? then treat his injury ? I thought when Reily's bill come all I have to do is pay the the deductible ($500). Worry free, isn't why I want to get pet insurance.

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10

out of 10

Outstanding Customer Service

I had to race my 5 year old Labradoodle to the emergency room. I hadn't put in a claim to Trupanion since I started the insurance a year before. As I waited for the ER doc, I called Trupanion. The service rep. was so compasionate and immediately faxed the paperwork to the ER. I called later to check in and, again, the rep. was extremely helpful. The following day, I took my dog to her regular vet for a follow up. Then filed all the paperwork for a claim. Each step of the way, Trupanion emailed me the status, contacted all my previous vets to gather my dog's records. I was told it would take 4 to 6 weeks to get reimbursed. My checks are in the mail after 2-1/2 weeks. Everyone person I talked with at Trupanion was remarkable and very, very helpful. I highly recommend this company to everyone. I have neverr had such wonderful customer service.

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10

out of 10

Trupanion-Nice when things work

It's nice when things work the way they are supposed to. Our 185 lb, six year old mastiff came down with a sudden systemic infection and spent 4 days in doggie ICU. The cost of ICU plus medications for the month following landed us with almost $7,000 in vet bills. Situations like this are exactly why you enroll with pet insurance: It takes cost out of the equation when trying to save your pet's life. Trupanion delivered on their promise by helping us get the best medical care for our pet without the worry of how we were going to pay for it. Within 4 days of filing our claim with Trupanion, we received an email that our claim had been processed. Within 12 days we received our check from Trupanion. They paid the exact amount we had expected... 90% of our claim, following our deductible. They only disallowed about $300 of the claim. This is far superior to other pet insurance companies we've used over the years for other pets. It's nice when things work the way they should. We highly recommend Trupanion over other pet insurance plans.

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10

out of 10

Teddy's pain/stiff legs

I have 2 Yorkies. Teddy is 6 months old. He has some pain/stiff in both rear legs. I've given him pain meds for his legs. Not sure why but bone seems to be growing too fast. Biddy is 5 years old, she patted a lot lately but they showed no abnormal blood work.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Under a year

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