Extremely likely to referring friends and family
I'm giving extremely likely to referring friends and family , but I am concerned with how long it takes to process claims. We will see.
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: Shelley
- BREED: Pug
- AGE OF PET: 7 - 10
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It is hard to say since I have not had much interaction yet.
It is hard to say since I have not had much interaction yet. I think it should be fine, but others have said it is better to get a policy with an annual general deductible and then pay 20% rather than a lifetime deductible per specific illness and then pay 10%. Only time will tell. Ask me again in a year or two.
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: susan
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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I called because I submitted my claim over 2 weeks ago and did not hear back at all from Trupanion.
I called because I submitted my claim over 2 weeks ago and did not hear back at all from Trupanion. Basically my claim was not processed until I spoke with Carlos nothing was being done. I am now waiting again to see when my claim will be processed.
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: Butch
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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I have two Poodle that we have had insured with Trupanion.
This is the second Poodle that we have had insured under Trupanion. We have received exemplary service each time that we have contacted you.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Robert
- BREED: Toy Poodle
- AGE OF PET: 7 - 10
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Your customer service is easily the best I've ever seen!
Your customer service is easily the best I've ever seen - the people I talk to are always amazingly helpful and friendly - however it is that you hire/train them, you must be doing something right.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Simon
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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All of the representatives that I speak with our wonderful kind and caring people.
All of the representatives that I speak with our wonderful kind and caring people. I recommend your company to everyone that I know that has a dog
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Barry
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Great company.
Great company. Great process. Happy with it all around.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Bettina
- BREED: Doberman Pinscher
- AGE OF PET: Over 11 years
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Help with my issue
I was a little stressed about my payments and had my credit card cancelled due to fraud. After I spoke to her I felt a lot less stress and she suggested that I go on direct withdrawal and she set it all up for me.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Patricia
- BREED: Mixed breed Large (55 90lbs when full grown)
- AGE OF PET: 7 - 10
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Aubree was awesome.
Aubree was awesome. Helpful courteous with a lot of personality.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Sean
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Kristen was very friendly professional
Kristen was very friendly, professional and helped put my mind at ease
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Matthew
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Yes
No
