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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

slow and will not pay out

I have been with them a year. Mine is set up with no deductible so it should be a flat 90% coverage. I have tried to make 1 claim for about 200 and a couple small claims. After 6 months I am still waiting for the small amount they will cover from the larger claim and have heard nothing on the smaller claims. Now I have a 15% increase in my premiums. They do not respond to emails, even ones directed to individuals rather than the general query email.

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8

out of 10

Very Good!

Pleased to have the money available for our vet emergency but still a shock to have to pay for the vet and the GST. This left us out of pocket a significant amount. However, it made it bearable and doable to help our kitty. Wish there was an automatic 'pay directly' option as opposed to having to pay up front. The high costs make it prohibitive at times and makes it stressful to have to borrow from others.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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8

out of 10

Very satisfied

I said that when I got a new puppy I would get insurance. Working in the veterinary field I know that with all the technology and diagnostics available to pet owners it would be a wise decision. I have not been disappointed with Trupanion's customer service, their payment and claim processing is prompt and timely. I have them pay my veterinarian directly and there has been no delay there either. Two thumbs up! The one downside is the fluctuation in premiums, after about three years of coverage my premiums are about 15% higher than at inception.

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10

out of 10

Cyst removal

This is the fourth claim I've filed for Gracie. The other two were for 1) chocolate toxicity; 2) extracting a cracked tooth; and 3) removal of a small mole. This one was to have a small cyst removed from her lower eyelid. All four claims were processed quickly and efficiently.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Airedale Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Helped safe my dog's life

Trupanion reimbursed 90% of what it cost me to treat my dog after he ingested raisins. The staff at Trupanion were very kind, thourough, and honorable. They did what they said they would do. Absolutely no problems. They made this experience as easy as it could be. They really helped save my dog. Thank you Trupanion!

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10

out of 10

Riley

As soon as I fax in the doctor's bill, I hear with in a few hours that they have received my info and they will get back to me. I heard the next day that they approved his visit and I will be receiving a check shortly. Trupanion has been wonderful!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

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9

out of 10

Easiest no questions asked provider

We have an English bulldog who has suffered from numerous health conditions. It's tough enough to watch your pet suffer and would be so unfortunate not to have coverage to pay his expenses. Trupanion has always provided us coverage we need in a timely manner!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

Great service!

As always, Trupanion was there to handle the claim as soon as we submitted the forms. When you have an expensive claim as we had (nearly $10,000), it's reassuring to know that Trupanion will cover those costs ASAP. It's peace of mind when you're dealing with a sick puppy and knowing you're able to give him the best of treatment.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

First-Time Claim

This was my first time filing a claim, and it was so quick and easy. The claim form was easy to find on their website, and my veterinary office did most of the heavy lifting. There were a lot of email follow-ups from Trupanion, and in less than 2 weeks, I received a detailed breakdown of what would be paid, what wouldn't, and why.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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8

out of 10

Excellent Service

Trupanion answered my questions, processed my claims quickly and kept me informed of progress on the claim.They dealt directly with the vet so I did not have to do that. There was a deductible and ineligible expenses, including any assessment from the vet. This may be common practice with insurance companies. I received close to 50% back when the tax, ineligible expenses and deductible was deducted. However, they will continue to reimburse expenses if the problem is ongoing which is good.

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