Prompt Response--- Caring Attention
When my beautiful little cat,Sunni-Girl was diagnosed with multiple allergies, Trupanion promptly OK'd coverage of long term treatment. It was such a relief! It's been a tough time but Trupanion has been with us all the way. Sunni-Girl continues to hold her own and with time
we will hopefully see much more improvement!
Thank You Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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No Regrets - costly, but it covers the what if's!
I have had two dogs insured since 2012. I have made three claims - two were approved without delay. The third was questioned as a pre-existing condition (although I did not agree with that decision I have still been impressed with the coverage). I have found the reimbursement process easy with quick turnarounds. Great follow-up! I highly recommend Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Maltese
- AGE OF PET: 1 - 8
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Simple, clear experience
I really appreciate being informed in plain English what's happening with a claim for my cat. Filing a claim is a simple form I give to my vet, then I receive emails from Trupanion when the claim is being reviewed, and then when the decision is made about the outcome. I'm never left wondering "what's this form?" or "what the heck does this mean?" That means a lot when I'm already worried about my little guy. Thank you!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: American Shorthair
- AGE OF PET: 1 - 8
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Trupanion is outstanding!
My 11 yr old cat(Sam) has been diagnosed with "mega colon". Trupanion has always done exactly as they advertise including pay for much of Sam's monthly prescription which he will be on for the of his sweet life. I am so glad I signed up for Trupanion for both my Sam and Annabelle.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: American Shorthair
- AGE OF PET: Over 8 years
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Trupanion is wonderful!
I thought my 2 year old pup had parasites. Turns out her pancreas stopped producing enough enzymes to digest her food. Diagnosis was a process of elimination and lots of tests. I have nothing but good things to say about the claim process - I submitted my many receipts on Saturday by email, and Monday morning I received a confirmation email that the claims were open. By the end of day Monday my claims were processed! The service is super fast, the staff are cheerful and make you feel like they are there to help. Best thing I ever did was go with Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Pit Bull
- AGE OF PET: 1 - 8
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Excellent
Excellent claim handling again. Picked my dog up at the vets @ 11:00 a.m. and I already had an email @ 3:05 the same day stating how much the insurance company would cover and that a cheque had been processed already.
- INSURER:
Trupanion Canada
- POSTED: 05/09/2019
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Excellent Service
I was surprised at how quickly Trupanion set up the ongoing claim for Pollie's Addison's Disease. The fact that they have the Trupanion Express Claim where they will pay the veterinary clinic 90% of the claim once the one time deductible per condition at the time of the appointment is wonderful.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Goldendoodle
- AGE OF PET: 1 - 8
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Trupanion was true to us!
After a dog became loose and attacked my 5 lb. Maltese. We thought she would not make it. I startled this 150 lb. Dog and able to free my dog. Took her to vet..had surgery..paid and was reimbursed. Easy and thank you...so unexpected!!!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Maltese
- AGE OF PET: 1 - 8
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Greatest/Fastest Claim payment EVER
My puppy got very sick and took her to the vet 3 times a week for 2 weeks. When I got the Vet bill of almost $2000 I remembered Trupanion. I asked the Vet to submit the bill for me on the Wednesday before Christmas, the faxed it over and on Friday morning I got an email with the claim information and the money was to be deposited into my account. I couldn't have been happier. Not only was my puppy going to make it, but it was Christmas. What a wonderful miracle and blessing.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Shih Tzu
- AGE OF PET: 1 - 8
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Great Great Great pet insurance company
I have a 7 year dog mix breed about 100 pounds. Great family dog. Long story short he has mast cell cancer that is attacking his internal organs. We removed his spleen and now he is starting chemo for the next 8 weeks. You could only guess the amount of money this is costing. Before I even got my credit card bill I already have checks from Trupanion and another is on the way. They respond fast and there are no surprises with this company. I would recommend them to anyone who has a pet. Thank You Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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