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Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is the BEST!
Hello I have had multiple pets covered by Trupanion since 2014. Shortly after enrolling, one cat had over 5k in medical bills for urinary blockages, and ultimately had to have surgery. I could focus on his care and not have to worry about the expenses, or how much the best care would cost. Not having to base care decisions on price vs what is best is such a great relief! Ultimately, I have 4 pets enrolled, and they all had at least one claim. I will NEVER have a pet without Trupanion’s coverage. Their premiums are reasonable and don’t increase just because a pet gets older, they have no limits on coverage, simply 90% of eligible expenses, great customer service, and incredibly fast payouts. With direct deposit for reimbursement, it’s very common for me to be reimbursed within 24 hours of submitting a claim. Another great feature is lifetime deductibles. Once a deductible (if you have one) is met, the same condition doesn’t require a deductible again. If I have one complaint it’s clinics listed on Trupanion’s website as taking vet direct payments, and then finding out that they do not. Having to put up a large amount of money unexpectedly can be stressful, even though the reimbursement is fast. I have had this happen on two occasions. Both Trupanion and the clinic’s website stated they take direct pay and don’t. If possible, contact the clinic beforehand to verify the vet direct pay option. Overall Trupanion is a GREAT company! I wish my health insurance was as good as Trupanion.
Insurer: Trupanion
By: Tanya
the process was very easy from filing…
the process was very easy from filing to being paid
Insurer: Pets Best
By: Ed
Just got the policy for my 11 month old cat
Just got the policy for my 11 mo. old cat who's decided a barn plus acres of hayfield and pasture wasn't enough space and has started to go across the busy road in front of our house. Haven't been able to 'reason' or explain to him the dangers in this so figured I d better get him insurance. Hope to never need it.
Insurer: Spot
By: Karen M.
Needed pet insurance for our new puppy…
Needed pet insurance for our new puppy for the peace of mind that he would be taken care if need be. Was surprised and pleased to receive a call from a SPOT rep asking g if I had any questions about the coverage. I'm looking forward to working with SPOT in the future should the need arise.
Insurer: Spot
By: Doug Graves
Trupanion provides great service, I submitted a claim and it was processed and the money in my account within 3 days!!
I just submitted my second claim to Trupanion and it was immediately acknowledged and I was kept me informed of the status of the claim. Trupanion provided a breakdown of what was covered, the deductible, and amount of reimbursement. The reimbursement was deposited into my account 3 days after I submitted the claim. I would highly recommend Trupanion to all dog owners.
Insurer: Trupanion
By: Shirely
Zak was so awesome!
Zak was so awesome! informative and patient with us in choosing the best level of insurance.
Insurer: Trupanion Canada
By:
We have been paying into this for three years and most times we make a claim it is declined.
We have been paying into this for three years and most times we make a claim it is declined. While I understand some of the rationale, when we had to undertake exploratory activities to ascertain the nature of a problem, we were told that the expense did not qualify. These expenses are considerable at times and makes me wonder why I’m paying what I do monthly. This premium also just went up and I have had very little benefit.
Insurer: Trupanion Canada
By:
Trupanion is very easy to work with
Very fast and anxiety free
Insurer: Trupanion Canada
By:
Trupanion is the best!
It was my first experience ever using pet insurance and you made it super easy. I was told by the receptionist that I would more than likely have to pay up front because it was my first time. With the stress of getting Gypsy seen to I forgot my policy number home, but all it took was a simple phone call and everything was looked after immediately! Thank you! I will highly recommend you to any and everyone!
Insurer: Trupanion Canada
By:
Trupanion Experience
Easy peasy
Insurer: Trupanion Canada
By: