Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

THE BEST!

Unfortunately my puppy (Sully) like most loves to taste test EVERYTHING! Earlier this week I noticed her appetite decreasing and vomiting started, immediately we went to the vet. To make a long story short after what seemed like a lifetime of back and forth visits and testing at the vet, we discovered a foreign object inside of her. She ended up having a major surgery last Tuesday and I ended up with a $3700.00 vet bill. Truepanion has been a life saver for me and my baby Sully. I've received regular emails with updates on Sully's claims and in lease than 1 week Trupanion has already started paying them. Their emails and customer service representatives are extremely personable, always acknowledging Sully throughout the conversations. My animals are my family and Trupanion understands that! Because of their fast turn around on claims and kindhearted staff I couldn't be happier with my choice for pet insurance. Thank you Trupanion for making this difficult time a little easier and stress free for Sully and I.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Exceptional

I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience.

Did you find this review helpful?

Yes No
9

out of 10

Expensive First Year

If you have ever had a puppy, you know that first year can be an expensive one! Our little Berner girl had so many illnesses that first year. Luckily, I had Trupanion from before I even brought her home. If I had a question, I could email or pick up the phone. The phone staff is incredibly friendly and helpful... no matter how many times I call! They will walk you through anything. If I have a claim, I can email the form in, or mail it, or... best of all, my vet will file it for me! And it never takes long to get a notice that the check is in the mail. I love the flexibility of choosing my own deductible. I have a $0 deductible because you never know when an emergency will occur and I never want to be in a position when I have to decide I can't afford to treat my dog! Sometimes vet bills run into the thousands of dollars... why take the chance? I would rather pay a few dollars more a month. I will say that my rates did go up for year two and three, but I just got a notice that the rates will not go up this year! Over the lifetime of a dog, the rates are still reasonable and the savings definitely make it worth it!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
8

out of 10

Review

Overall have been happy with this company, my dog is now 12 and has just recovered from a series of problems. The only concern I have is that the cost has increased since signing up... but also understand that vet care has also increased.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Good service

It took a while to get the vet to get all the information to the insurance company, but once they did, claim was handled promptly.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Cocker Spaniel
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Satisfaction Garanteed!

I have had to submit two claims with Trupanion so far. Each claim was processed in a timely fashion and the staff at Trupanion were so helpful, kind and considerate. I would recommend them 110%!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Simple Benefits and Claim Process

I enjoy the simplicity of the coverage and "deductible" details. I would like more options, maybe with different limits like other carriers because I think it's a little more expensive but then that's the trade off between no payout limits. I have had multiple claims and the process was simple and within acceptable time frames.

Did you find this review helpful?

Yes No
10

out of 10

Excellent care and service.

Trupanion is an excellent pet care insurance. No hassles and quick payment--sometimes payment is made electronically on the same day the claim is submitted.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Amazing, honest coverage

In their leaflet, Trupanion talks about how they won't deny coverage just because a dog is unlucky. Unfortunately, I have that previously unlucky dog. But Fortunately, and thanks to Trupanion, my pug has become incredibly lucky and happy and healthy. I am eternally GRATEFUL to the honest and wonderful people at Trupanion for the extensive coverage they provided. My pug is awesome now an looks like a puppy again, and everyone on the streets of NYC comments on that. Trupanion covered everything they promised to, did so cheerfully, and quickly. Amazing. I implore everyone who gets a dog to get insurance. If you can afford a dog, you can afford insurance, and it's the right thing to do. And if you do, please give Trupanion a serious look. They're amazing.

Did you find this review helpful?

Yes No
10

out of 10

Shar - Pei fever

Trupanion answers my claim within hours. I usually get a check within a week if I reached the deductible for the claim.

Did you find this review helpful?

Yes No

Get a quote today

Leave a review