Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Quick and professional

Love Trupanion, handled my claim quickly and professionally. Have recommended them before, and will continue to do so to anyone that will listen!

Did you find this review helpful?

Yes No
9

out of 10

Kind, prompt and helpful.

Trupanion was promopt and very helpful guiding us through the claim process.

Did you find this review helpful?

Yes No
10

out of 10

Amazed and Pleased with the Service

Just like with human health insurance, one never knows how pet insurance really works until you have to use it. My dog, Kieran, was diagnosed with an autoimmune disease two months ago. It took Trupanion about 2 weeks to act on my claim, waiting for my vet to submit Kieran's entire medical history to them. Once this had been completed and I had met my deductible, Trupanion started sending me checks to reimburse me for payments to my vet (five visits so far). Now my vet is submitting the claim, getting confirmation from Trupanion, and reducing my bill by my co-payment percentage -- all while I wait (5 minutes max, so far...) I am very amazed, and very pleased, with their service. Kieran's blood platelet count will have to be monitored for the rest of his life, and I have confidence that Trupanion will continue to cover those expenses.

Did you find this review helpful?

Yes No
9

out of 10

Worth every penny!

Our policies have already saved us over a thousand dollars. From a routine dental turning into a major extraction (extra/compacted teeth) to tests and a specialist visit for a puzzling internal issue. I do wish some more routine preventative care was covered--such as dental cleanings and while I understand that office exams for a wellness visit would be exempt, I think that a specialist visit should be covered. Overall however, I am very pleased with Trupanion. The claim process is simple and turn around is very fast. I also like that you have the option to set your own deductible--and can change it at any time.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Longhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

I Never Leave Home Without It

I've never had an ounce of trouble with Trupanion. Their turnaround time from claim to reimbursement and e-communications/updates are speedy and supportive. I've recommended Trupanion to friends and spoken about them on my personal Facebook page.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Wire Fox Terrier
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
8

out of 10

very good response

The claim process is easy as long as your vet will complete the form. They respond quickly and I have had no problem with getting claims filed and receiving reimbursement.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

1 day payment!!!

Trupanion got my claims and processed them on the same day. They have been consistently great to work with and I highly recommend them!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Longhair
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
1

out of 10

Worst experience ever.

Was recommend to use this insurance and was planning on purchasing full pet insurance for both my dogs. Thankfully I tried the "trial" insurance first. I signed up for it and a couple days later my dog had a hurt leg I took her in for X-rays (that should be covered with the accident pet trial insurance). Spent over $300 at the vet and then sent in my claim.... Weeks later I recieved an email saying they would not cover any of the cost. Confused I called and spoke with the rudest agent. She told me I was only covered for accident insurance at the time my dog was hurt??? Confused I said "I'm sorry what exactly do you consider an accident? She has a hurt leg??" She then told me she would speak with her manager and have him call be in 3 days... 7 days go by with no word so I call back and speak with another person who says the same thing sorry it says here you were only covered by accidental at that time. Again I reponded with the same answer? Does my dog have to be run over with a car to be considered accidental? She said she would speak with her manager and have him call me.... Still have yet to hear from anyone. Would NOT recommend this insurance to anyone. Ever.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Piece of Mind

We have had our rottwieler insured with Trupanion for over 5 years. Over those years, he has had 2 major surgeries, one for disk ruptures and one to remove an abscess from in between his abdomen and other organs. Both episodes, Trupanion fulfilled their contract and paid the Doctors directly minus the 10%. Both surgeries and doctor visits totaled over $20,000.00. We were so overwhelmed with the costs, but Trupanion came through. We could not thank them enough! Thank you so much Trupanion. We would not have our boy today if it weren't for you.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Best insurance plan I ever had!

Our 3 year old Greater Swiss Mountain Dog got hit by a car. She needed to be hospitalized. She spent 3 days in the hospital with an IV, multiple X-rays, oxygen therapy and pain management. The bill was $2500.00. We got reimbursed $2400. Yes, you do have to pay upfront for an emergency, but scheduled procedures can be pre certified, so you don't have to pay upfront. If you love you child (pet), you should seriously consider obtaining this insurance.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Greater Swiss Mountain Dog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review