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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 5

Skin Ailments

Having the insurance keeps my wife and I from thinking twice about taking our dog to see the vet. If he's not feeling well, we take him to the vet. The only negative we've found is reasonable cost reimbursement rate does not appear to adjust for location, so we always take a bit of a hit on that (we live in NYC). Still, the insurance makes pet health care manageable
  • INSURER: ASPCA
  • POSTED: 04/13/2011
  • BY: Chris
  • BREED: Yorkshire Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Good company.

----- Although my current claim with Embrace was refused, I believe the assessment to be fair. The customer service representatives not only demonstrate a solid knowledge of policy, but also a willingness to help and explain any/all questions. Embrace has a much more equitable definition and coverage of "pre existing" conditions and recognizes/supports the amazing benefits of alternative/holistic treatments. I honestly feel this company strives to offer the pet owner good, fair policy coverage. Thank you. I am impressed.
  • INSURER: Embrace
  • POSTED: 04/13/2011
  • BY: Linda
  • BREED: Great Dane
  • AGE OF PET: 7 - 10

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5

out of 5

Amazing Customer Service...Incredible Coverage

I've had pets all my life but it wasn't until a year ago when I got a new puppy that quickly was becoming expensive with all the vet visits, that I realized pet insurance could be a good think. I did my research and decided on Embrace. I've been so pleased with not only the level of customer service but the level of "personal" customer service. My claims are addressed immediately and reimbursement quickly. The coverage is the best I found in my research. I was so happy with them that when I got my 2nd puppy, I added her to the policy as well. Honestly, I can't say enough about Embrace, an all around great company. I've recommended them to all my pet loving friends.
  • INSURER: Embrace
  • POSTED: 04/13/2011
  • BY: Lori
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Very happy with customer service & turnaround time

My first visit to the vet with my new dog resulted in returning home with several pamphlets on pet insurance. I did my homework and extensively researched each one. Embrace was by far, the best one I could find. They have not proven me wrong!! Their "claims embracer's" are outstanding. I am kept informed every step of the way regarding my claims and receive answers to my questions quickly and professionally. The turnaround time on claims is good and there is always communication from Embrace as the claims are being processed. Sadly for my dog, he has issues but I have relief knowing that Embrace is there for me. I am happy I chose them.
  • INSURER: Embrace
  • POSTED: 04/13/2011
  • BY: C.
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Amazing program and service

Once again Embrace has WOW'D me! I cannot boast enough about the company, their customer service, follow through and follow up. I market this company every chance I get to people who have pets or are thinking of it. Thank you again for taking care of our 'kids' with a white glove.
  • INSURER: Embrace
  • POSTED: 04/12/2011
  • BY: Maria
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Kudoos for Embrace!

Several years back I had insurance with VPI. They were a nightmare to deal with. I was constantly chasing after them to find out when I would be reimbursed for claims for my Golden Retriever. Maybe they have improved but no way are they Embrace!Customer service is top notch! Email claims are a breeze and the turn around time for reimbursement is fantastic. They follow up all along the way. They even checked back weeks later to see how my dogs were doing. If you are looking for pet insurance you just found it!
  • INSURER: Embrace
  • POSTED: 04/12/2011
  • BY: John
  • BREED: Yellow Lab
  • AGE OF PET: 7 - 10

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5

out of 5

Easy to understand, easy to use

I reviewed a number of options before we finally selected Embrace, and we couldn't be happier. The policy is easy to understand and use. We had both an injury and an illness last year. Both claims were reimbursed promptly with a minimum of paperwork. I was so happy with the illness policy, I added a wellness policy. We will definitely continue our coverage.
  • INSURER: Embrace
  • POSTED: 04/12/2011
  • BY: Michelle
  • BREED: Labradoodle
  • AGE OF PET: 0 - 3

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5

out of 5

Very impressive company that really cares

I highly recommend Healthy Paws as a great choice for pet insurance. From the very beginning the customer service was top notch and the claim service was quick, thorough and fair. A little background - we purchased a policy when we brought our 9 week puppy home. A few weeks later, the puppy developed an infection and when we submitted the claim form and supporting documents, the claim adjuster quickly reviewed the info and even called us to tell us that she needed one additional piece of info from the vet. She said she just wanted to keep us informed. Overall, the claim form (which was scanned and emailed in) was processed in less than 2 days. Sadly, the puppy had a complication when she was to be spayed and did not survive. When I emailed Healthy Pets to cancel the policy, the company really showed how passionate they are about pets and a great amount of compassion. Not only did they send a personalized email saying how sorry they were about the loss of our puppy, they also sent a hand written note (signed by about 5 staff members) with short messages about how sorry they were. That is not something you typically see from a company. Should my family get another pet in the future, we will undoubtedly be going back to Healthy Pets.
  • INSURER: Healthy Paws
  • POSTED: 04/11/2011
  • BY: Mac
  • BREED: Chow Chow
  • AGE OF PET: 0 - 3

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1

out of 5

Absolutely Horrible!!! Very Decietful!

I have had this policy for my dog for 6 months, previous to the policy he had been seen by a vet for a possible poisoning, he was dizzy and disoriented with nausea and lethargy for 2 days and no diagnosis was made. 2 weeks ago he got ill and had no nausea or vomiting and he was better within an hour but Embrace said since 2 of his symptoms were the same and 2 weren't its considered pre-existing and they won't cover anything for him now that causes any of those symptoms. They emailed me to tell me they've denied all 5 of his claims because they think he had a neurological issue prior to having insurance... funny thing is that the claims were for a hospitalization and several liver tests because that's what the vet thought his latest visit looked like. But looks like no matter what they're gonna find a way not to pay on most claims, BEWARE!!!! Customer service was rude when I asked about claims, I gave a 2 because I'm Guessing they don't post reviews with a score of 1.
  • INSURER: Embrace
  • POSTED: 04/11/2011
  • BY: Chris
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Great follow up emails while waiting for reimursem

This was the first time I made a claim on my chocolate lab, Bonnie. We discovered she had bone cancer in her leg and had to have it amputated. I was devastated but the people at Embrace were very kind in their manner and explained very clearly what my coverage was. Being the first time I had made a claim, it took about 3 weeks to get reimbursed, but friends who also carry Embrace had warned me about the delay the first time. After all your pet records are with Embrace, they say reimbursement is always within 2 weeks.
  • INSURER: Embrace
  • POSTED: 04/11/2011
  • BY: Patti
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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