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Carmen was wonderful and very knowledgeable and helpful when we chatted. You can tell she really cares and I greatly appreciated it! -Elaine Eugenio (Ian Henry's ex-wife :)

Very professional, responsive, a very deep concern for your pets welfare. Settles your claim in more than a timely manner.

Patrick was very helpful in seeking info to help me receive the compensation I believe due me in regards to my claim regarding my dogs health care claim. I look forward to hearing from him .

Thank you, Trupanion!

Ines was quite helpful with the questions I had about your policy's coverage of health benefits for our dog.

I just wish you offered a multi pet discount. I would like to insure all my pets but it's not easy to afford it. A discount would be helpful

Trupanion has been very responsive to my questions and I love your services!

It was a pleasure to speak with Camille and Kipper.

You guys always have very kind, and sincerely compassionate human beings answering your customer service telephone calls. It is so refreshing and almost a shock to one's system to be greeted by a person fully in command of the English language. In a world that is being taken over by big businesses outsourcing customer phone service to employees who sound like they are eating Cheetos (or Doritos) lying in bed while working from home in some far away country speaking from scripted responses and not speaking clear English, much less even giving a damn it is a miracle. BRAVO to Trupanion for hiring those who are articulate, and speak clear English on the phone. It is my pleasure to do business with a company that is doing its part to make America great again.

I just wish you offered a multi pet discount. I would like to insure all my pets but it’s not easy to afford it. A discount would be helpful