EXCELLENT, FAIR & EASY
MY POOR LITTLE DOG HAS BEEN SUFFERING WITH PAIN FOR QUITE SOME TIME NOW. TRUPANION HAS BEEN EXCELLENT AND I HAVE NEVER HAD ANY PROBLEMS WITH ANY CLAIMS. KNOWING THAT I CAN FOCUS ALL OF MY ATTENTION ON MY LITTLE GUY AND NOT HAVING TO WORRY ABOUT BILL, CLAIM FORMS OR HOW I WAS GOING TO AFFORD TO CARE FOR HAS BEEN RELIEVED BY HAVING TRUPANION INSURANCE. WE GOT MY DOG ON 8-12-11 AND I GO THIS INSURANCE 4 DAYS LATER AND IT HAS BEEN AN EXCELLENT INVEST. MY ONLY PRAYER IS THAT MY LITTLE DOG MAKES IT THROUGH THIS. THANK YOU AGAIN TO TRUPANION. YOUR COMPANY IS THE BEST!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Claim
My cat had 2 collapsing episodes within 5 months of each other and each time I contacted Trupanion to file a claim the representatives were always so helpful. They walked me through the process and made it very easy for me. My claim this last time was completed and money was in my account in just a couple days. I feel that Trupanion is a great pet insurance company.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Best. Investment. Ever.
I signed up for a free 30 day trial offer, and I am so glad I did! My puppy became ill a week later. The customer service and claim reimbursement process have been wonderful. My puppy is part Jack Russell, and no matter how much I puppy-proof, she can still get into trouble. The claims I have received have been equivalent to almost 2 years worth of premiums. #worthit. #peaceofmind
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Jack Russell Terrier
- AGE OF PET: Under a year
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Very prompt accurate service
My pet had 2 claims during trial period and both were addressed promptly and accurately. Excellent service. Reimbursement was exactly as described.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Border Collie
- AGE OF PET: Under a year
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I'm so glad you have my back!
The sense of safety when dealing with vets and emergency services is priceless. I know that a whole lot of the costs are covered.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Chihuahua
- AGE OF PET: 1 - 8
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Amazing Service
As a first time pet owner, my biggest fear was vet bills and what I would do when faced with a massive bill vs the health of my best friend (I now know the true meaning of the saying dogs are a man's best friend!). Having Pet Insurance has helped remove those fears and I know any claim submitted will be processed within a week. Trupanion has been nothing but excellent to deal with!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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So far - VERY pleased!
After doing some research, and talking to our Vet, we settled on Trupanion for our pet insurance, not sure if was going to be worth the money we were spending. We just had a recent toxicity scare (our guy got himself into some pain relievers) - and could not be more pleased with Trupanion. From the friendly staff answering my questions, to the ease of submitting the claim from the emergency clinic, to the very quick response of coverage and notice that the reimbursement was on it's way. It has been worth EVERY penny we have spent - especially ease of mind.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: German Shepherd
- AGE OF PET: 1 - 8
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very pleased
almost overnight resolution and about entire claim paid
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Chihuahua
- AGE OF PET: 1 - 8
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Eventual fairness
There was a misunderstanding from my vet's manner of charging for an initial visit and acupuncture administered at the same time. I received several refusals for the claim. Eventually, my vet sent a letter with an explanation that allowed Trupanion to cover the charges. Generally, I find them to be extremely prompt in their decisions on a claim. Payment usually is prompt.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Under a year
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Life Saver!
My claim was handled right in the vet's office turning a $700 bill into just under $200!!!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 1 - 8
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