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Always a great experience.
Always a great experience. So thankful for Trupanion.
Insurer: Trupanion Canada
By:
Because staff is so very helpful and very polite and ease my worries!
Because staff is so very helpful and very polite and ease my worries!
Insurer: Trupanion Canada
By:
Best company to deal with
Best company to deal with
Insurer: Trupanion Canada
By:
Claims are processed on a timely basis - and i have a lot of them.
Claims are processed on a timely basis - and i have a lot of them.
Insurer: Trupanion Canada
By:
Great first experience calling customer…
Great first experience calling customer care! Representative listened and was able to work with me on the issue in a timely and professional manner.
Insurer: Fetch
By: Jennifer Beth
The claim process was easy
The claim process was easy, clear cut and efficient. The best part was that The claim was processed within hours and payment issued. Very unlike another insurance company I did business with for another dog, that process was extremely cumbersome and took a month to process! I will not hesitate to recommend Figo.
Insurer: Figo
By: Ramona
Recently the best cat ever
Recently the best cat ever, our Darius, crossed the rainbow bridge. It was sudden & unexpected. I was a mess. But in regular Trupanion style, they were there for us. To the submission of the vet bill, the kind follow up notification of the cancellation of the policy for Darius to my phone call to follow up on a check, they were compassionate and caring. It made the entire experience much easier.
Insurer: Trupanion
By: Beth Post
Worst insurance company for pets
My pet who is 11 months old developed pneumonia. Figo will not reimburse ans of the $2500 claims submitted because one of the possible causes could be roundworm, not that it was, just because it COULD BE!! I pay over 130 per month for two dogs and have had not one cent reimbursed for anything. My vet even called to defend the claim and provide collateral and agreed at thr absurdity of their denial. Thanks for nothing Figo
Insurer: Figo
By: Sallyanne
Thanks, Fetch!
We choose Pet Plan (now Fetch) as soon as we brought home our golden doodle...almost 3 years ago. Last year, we had to use our pet insurance for the first time, when Cody became very sick and was diagnosed with Addison's Disease. Then, a few months ago, he decided to get into the garbage and ate a bag of chocolate covered raisins. Yup. Another vet visit. I easily learned how to submit a claim...always having the invoice and summary notes sent to me by the vet so I can attach them to the online claim form. It's been very easy, and payments have been made to our bank account without problem. Our monthly premiums have stayed very close to the same price for the three years we've been customers. Good job, Fetch!
Insurer: Fetch
By: Sandy I.