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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Thank heavens for insurance

My Jack Russel Terrier had a severe case of meningoencephelitis. It turned out to be a long and expensive treatment that is still ongoing. We are very fortunate to have insurance with Trupanion. The claim was handled in a timely manner and they reimbursed us for our expenses according to the insurance agreement. We had to worry about our dog a lot but at least we were not burdened by huge vet bills on top of it thank to having insurance.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: Over 8 years

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1

out of 10

Trupanion Won't Pay!

My fiance and I purchased Trupanion insurance for our puppy 3 days after bringing her home to ensure we would be secure for the rest of her life. Not long after bringing her home, our puppy was diagnosed with a liver condition. Trupanion refused to pay for anything related to this condition, claiming it was a "pre-existing condition". Our puppy came with a vet record stating she was healthy, so this was not a pre-existing condition. Trupanion will find any excuse not to pay! Because Trupanion refuses to help us with the medicial bills, we cannot get the ultrasound that our puppy desperately needs. I have heard of Trupanion doing this before, and now I see that it is true. We have cancelled our insurance with them.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

excellent

always great to deal with and fast with payment. this claim was accidently considered a new illness and when i called and discussed what ongling vet care he was having, they reviewed the files and payment was made. no headache.

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9

out of 10

Great insurance

Trupanion is great, I never have a problem with them, I receive the checks within days of my claim. My dog was diagnosed with KCS last winter and they have been paying for 90% of all the cost, which is a huge help. I recommend it to anyone

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10

out of 10

excellent coverage, excellent service

Our 1 year 5 month old Welsh terrier showed signs of lethargy & poor appetite. After stays at the Emergency & personal vet hospitals, it turns out Radar had swallowed a piece of toy, causing an intestinal obstruction, requiring abdominal surgery to correct. He is now well on his way to recovery. I submitted the invoices to Trupanion & within 24 hrs and less, we had our claims processed. I also called customer service with a few questions & was given prompt & helpful information. The forms are also very simple & easy to fill out. In addition, I had some old invoices for other unrelated vet visits but they were past the 90 day submission requirement so I had not submitted them. Turns out, Trupanion has dropped the 90 day limit for claims & I was able to get those processed as well. We could not be more pleased with the service, coverage & excellent efforts by the Trupanion staff. Thank you!

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10

out of 10

Helpful and friendly

My Bichapoo wasn't feeling well and was coughing. I had to bring her to the emergency veterinarian since my vet had no appointments available for her. I knew my visit wouldn't be too costly since I had Trupanion to back me up. Trupanion handled my claim promptly and in a very friendly manner! I'm very grateful for their service!

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1

out of 10

The worst

Another contrived denial for an exam performed right before infusion by my dog's oncologist. This on the heels of denying a life threatening spay for pyometra although the dog was enrolled at age 7 with clear representation that she was intact, but not breeding or service/therapy dog which requires a rider, and in the face of a phone call and letter from the vet. Please tell me how you can inject drugs into a dog without examining him first. The bottom line is that half of the bill is denied, then they pay 90% of the balance. That makes the real payment 40% on an ongoing basis because no vet in their right mind would treat a dog with chemotherapy (or anything for that matter) without examining. Moreover, not every exam involves blood work or x-rays, which they would probably deny as well. Sometimes it involves manual examination, which was the way we found my last dog's lymphoma. By their rules, that would be denied every time the doctor checked him to see if the nodes were swollen, a primary diagnostic tool for this kind of cancer. I think their advertising is fraudulent and misleading. I really dislike this company.

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10

out of 10

Excellent service and care

Trupanion was great through the whole month of August in dealing with our cat Jack's sickness. We brought him in because he was not eating. We had exploratory surgery and did Biopsies to see what the problem may have been and Trupanion was great-working with our Vet and processing the claim immediately and covering the expenses at 90%. I would refer Trupanion to anyone looking for Pet Insurance.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Trupanion is fantastic!

Trupanion is great. The representatives I spoke to were sensitive and professional. It was my first time filing a claim and I was impressed with the speed my claim was processed.

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10

out of 10

REAL Top of line pet insurance - best ever had

Truepanion is like BlueCross for your furry family member. Claim submission is a snap (your vet office can do it for you just like your physicians office), email alerts from receipt to following up on reimbursement and your pet status, and great coverage. I'm lucky to have found Truepanion .
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Chinese Crested Dog
  • AGE OF PET: 1 - 8

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