5
out of 5
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4
out of 5
Service is great but premiums go up and up until it's unaffordable.
Service is great but premiums go up and up until it's unaffordable.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: Judy
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
4
out of 5
Price increases too much each year.
Price increases too much each year. Last year I had to increase the deductible to stay and this year I only stayed cuz moved to a state where it was cheaper.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: Tyrae
- BREED: Portuguese Water
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
4
out of 5
It takes 15-16 days to process a RX refill!
It takes 15-16 days to process a RX refill! That's not very prompt service.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: John
- BREED: Rottweiler
- AGE OF PET: Over 11 years
4
out of 5
System issue
Alice tried her best to help me but as a Trupanion consumer I find your system difficult to wade through to get meaningful information. For instance, when you confirm you are going to pay a bill why do you not identify the original date of service? I am completely lost in the middle of a stack of printouts of communications from Trupanion about a chain of claims even though I've kept real time records of when I paid my clinic �x� amount of dollars. You are so close to having it right. But I'm lost.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: Jane
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
5
out of 5
Customer service is amazing!
Customer service is amazing! Claims are so easy and Ive always received what I expected.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: Jody
- BREED: Chihuahua
- AGE OF PET: Over 11 years
4
out of 5
I do not agree with how the bill for my dogs leg injury is being handled.
I do not agree with how the bill for my dogs leg injury is being handled.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: Sergio
- BREED: English Bulldog
- AGE OF PET: 7 - 10
5
out of 5
no quibbling at a time when you are very stressed.
no quibbling at a time when you are very stressed. You can count on very swift service. A great company to deal with.
- INSURER: Trupanion Canada
- POSTED: 04/20/2018
- BY: Lynn
- BREED: American Bulldog
- AGE OF PET: 7 - 10