Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Simple, fast, great customer service

When our dog broke his leg we had to pay over $2000 in veterinary costs up front. Having never filed a claim with Trupanion before and expecting the process to be more complicated I phoned and spoke to a friendly representative who explained the process to me. Within a week or so of submitting our claim, our reimbursement was on its way. So simple, so easy, so quick. I wish human health insurance was so efficient. I have recommended Trupanion to many people.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rhodesian Ridgeback
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Pretty Cool Insurance Company

This would be one of the only insurance companies that I didn't have to fight tooth and nail with. Wow. Definitely worth it.

Did you find this review helpful?

Yes No
9

out of 10

So far we are happy with Trupanion Insurance

We bought Trupanion when our dog was just a tiny puppy. We are so far very happy we did.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Portuguese Water Dog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Well worth it!

The claim was dealt with quickly and efficiently
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

worry free Pet ownership

Just laid off so money is a concern. Took my dog in to have a skin growth remover - $500+; but Trupanion pick up 90% of tab - all done on-line, not out of pocket for anything other than the $68!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

I heart Trupanion

I cannot say enough good things about Trupanion! They're customer service is knowledgeable, kind, compassionate and helpful. They process claims very quickly, and send emails to let you know the status. Pet insurance with Trupanion is one of the best things I have ever done for our Cat.

Did you find this review helpful?

Yes No
2

out of 10

Pet insurance IS A MUST... but beware...

My dog needed a $10,000 an emergency back surgery. I had been a TRUPANION member for 4 years. I needed preapproval from them before anyone would help my dog. The entire ordeal became totally about money as my dogs nervous system began to slowly give out. First his back legs, then front, loss of tail movement, inability to control bladder and next were his lungs. This happened over a course of 5.5 hours while trupanion decided whether or not his surgery qualified. I KNEW IT QUALIFIED WHEN I CALLED BECAUSE THIS SITUATION WAS THE EXACT REASON I GOT HIM COVERAGE. His breed is prone to back problem as they age and he is 11. Even though I had ALL his medical records from adoption (1.5 years old) till current day on hand and ready to go they still looked for a reason to deny him. They eventually paid $8000 of the $10,000. They claim to pay for 90% of the bill but they find ways to shift as much of the cost onto you as possible. In the end they took a $6500 hit by agreeing to cover my dog (after you add how much I paid in premiums over the years, deductible, etc). They would have made a $3000 profit off of us if my dog had died. I can only assume the 5.5 hour wait for approval occurred for that reason. After agreeing to fulfill their end of the deal we both signed for, their rep threatened recourse if they later find a preexisting condition that could have led to the surgery. Then he promised my next claim would require more health history proof making my next claim even more stressful. So I'd love to say thank you for saving my dogs life to trupanion... I'd also like to say that should any of their children be put in a similar situation that their health insurance provider show more respect, compassion and effort than they showed us. PUT PLEASE I URGE YOU TO CHOOSE SOMEONE ELSE TO PROTECT YOUR BEST FRIEND!!!! I wish I had.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Nice, quick & exactly what they say they are

The staff is very nice & understanding during your event. They are quick to get answers & quick to pay their bills. They are exactly what they sy they are & do exactly that. Though we were in a panic when our little man got sick they assured us they were going to take care of it with the vet's office. It was simple & we are so glad we have this insurance.

Did you find this review helpful?

Yes No
10

out of 10

Jessie's Lymphoma Claim - Covered....Again!

Jessie is my mixed breed Lab/Border Collie. She was covered by Trupanion when she was roughly 9 years old. She was a rescue so her age is a guess. Within months of her coverage she developed cancer with a very grim outlook for her future. This claim was one of dozens, maybe even hundreds of claims covering Chemotherapy that was paid quickly and easily. I'm not sure if I am more thrilled about the coverage or the success of the chemotherapy. However, without Trupanion we certainly could not see the miracle of the chemo. After 2 1/2 years of diligent care, Jessie is still full of life and enjoying every day. I am happy to say that I am able to watch her slow down just, a bit, from age rather than cancer. I have lost track of how much Trupanion has paid. And although all involved know that her cancer will never be gone...we can do our best to keep it in remission while Jessie enjoys a very high level quality of life. If this sounds like a commercial...it is! I do not hesitate to tell anyone who will listen how important it is to insure your pet, no matter what their age. Do it while they are healthy, the worst thing that can happen is that your pet remains healthy and you never have to experience the heartache of making a life or death decision based on money. Her diagnostic testing alone ran into Thousands of dollars...Covered exactly as her contract reads! Trupanion is a wonderful product. If you are worried about cost...if you feed a quality dog food, it is about the same as a bag of dog food each month. My policy has saved me approximately a mortgage payment each month.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

HIGHLY Recommend Trupanion!

Trupanion has been so wonderful to have for my three young cats. One of them had dental issues recently and needed 8 teeth pulled. They reduced my $1,600 bill to just $300. No questions, no arguments, the vet just submits the bills and I get a refund check within a couple of weeks. Such a relief. Thank you for being so easy to deal with!

Did you find this review helpful?

Yes No

Get a quote today

Leave a review