Good coverage but takes almost a month for them to review a claim...
VPI was great and when Nationwide took over nothing changed. The one thing that I think they need to improve on is the time it takes to process and repay claims. Other insurance companies do it within a week where nationwide takes 3-4 weeks. They have sped it up with electronic deposits but only by 4-5 day’s. I’d give them a 10 if it wasn’t for this.
- INSURER:
Nationwide
- POSTED: 03/31/2018
- BY: Holly
- BREED: Pug
- AGE OF PET: 7 - 10
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Amazing customer service, fast claims processing.
Embrace is a pleasure to deal with. Claims are processed quickly and fairly. Communication is excellent via email keeping me informed about status of my claim. Direct deposit into our checking account makes for a FAST reimbursement process.
- INSURER:
Embrace
- POSTED: 03/31/2018
- BY: Ron
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Fast payments with easy to understand explanations.
Submitted my claim (for wellness) and had a check in about 10 days. Received email updates along the way. Very satisfied. Thank you.
- INSURER:
Embrace
- POSTED: 03/31/2018
- BY: Am
- BREED: Italian Greyhound
- AGE OF PET: 7 - 10
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Really happy with Nationwide
We have had some troubles with our new puppy and Nationwide has really helped us defray the cost of those bills. Thankfully, our pet is healthy again because we could afford to take him to the Vet for his care.
- INSURER:
Nationwide
- POSTED: 03/30/2018
- BY: Jamie
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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Very prompt and fast and emailed info quickly
Embrace is does not dilly dally on your claims, sent in claim on Friday 3/30/18 morning got an answer by 5pm for reimbursement with in 2 days. I like that they pay attention to your emails or claims fast...GREAT JOB!
- INSURER:
Embrace
- POSTED: 03/30/2018
- BY: Tina
- BREED: Pit Bull
- AGE OF PET: 0 - 3
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Surprised outcome
Never thought about health insurance for a dog but then I never had a dog before either. My sister told me about it and I did my research and here we are. I think it is great. Not a lot of paperwork to file your claim and you can check your status step by step online. That is great and if you are missing something they let you know quickly so they can close out the claim. I am totally impressed. And the vet clinics give you no hassle when they need to fill out the form. Great insurance
- INSURER:
Embrace
- POSTED: 03/30/2018
- BY: Naomi
- BREED: Doberman
- AGE OF PET: 7 - 10
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Trupanion truly cares about our baby... They ask about her by name; they respond immediately to submitted claims.
Trupanion is great about giving thorough explanations about why or why not the submitted claims are covered; they respond immediately to a submitted claim; and they show genuine interest in our baby... You can’t get any better than that!!!
- INSURER:
Trupanion
- POSTED: 03/30/2018
- BY: Vicki
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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I wish Trupanion offered some sort of multi pet discounts
I wish Trupanion offered some sort of multi pet discounts
- INSURER:
Trupanion
- POSTED: 03/30/2018
- BY: Amy
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I wish Trupanion offered some sort of multi pet discounts
I wish Trupanion offered some sort of multi pet discounts
- INSURER:
Trupanion
- POSTED: 03/30/2018
- BY: Amy
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Awesome Customer Service
Our six-year old Tibetan Terrier was attacked by coyotes and suffered numerous puncture wounds, scrapes and cuts, particularly around his throat and lower abdomen. One of the vets who stitched him up said that he had never seen an animal with more wounds. The repairs and care were really good but expensive. Embrace promptly reviewed our claim and approved it. The turnaround time was less than two days. Outstanding service that is much appreciated. Thank you!
- INSURER:
Embrace
- POSTED: 03/30/2018
- BY: Paul
- BREED: Tibetan Terrier
- AGE OF PET: 7 - 10
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