I was very happy with the help I received when asking some questions.
I was very happy with the help I received when asking some questions. Turns out I had made a few mistakes with my questions but was very happy with the help.
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Margret
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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It takes 15-16 days to process a RX refill!
It takes 15-16 days to process a RX refill! That's not very prompt service.
- INSURER:
Trupanion
- POSTED: 04/20/2018
- BY: John
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Always lovely folks.
Always lovely folks. We tell everyone we see with pets!!!
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Pat
- BREED: English Springer Spaniel
- AGE OF PET: 7 - 10
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All experiences with trupanion has been great.
All experiences with trupanion has been great.
- INSURER:
Trupanion
- POSTED: 04/20/2018
- BY: Timothy
- BREED: Toy Poodle
- AGE OF PET: Over 11 years
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Claim process was seamless.
Claim process was seamless. No muss, no fuss. You dealt directly with surgery center. I had no painful paper shuffling to do. Thank you!
- INSURER:
Trupanion
- POSTED: 04/20/2018
- BY: Penny
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Alyssa was patient when I needed to vent from my first phone conversation with Trupanion.
Alyssa was patient when I needed to vent from my first phone conversation with Trupanion. She answered my questions. Now, I'm going to see how Trupanion responds to my claim to make a final decision if I continue my insurance for my cat. This is the second pet I have had on Trupanion insurance and I've never made a claim before. I've been consistent with my payments for many years and very unhappy with my first phone conversation recently that I had with Trupanion.
- INSURER:
Trupanion
- POSTED: 04/20/2018
- BY: Joan
- BREED: Weimaraner
- AGE OF PET: Over 11 years
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I am constantly referring people to you.
I am constantly referring people to you. I love the compassionate and courteous service I receive every time I call. I am forever grateful for this company as you help me take care of my very important pets. Thank you very much.
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Patricia
- BREED: Dogue de Bordeaux
- AGE OF PET: 7 - 10
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Patrick was especially friendly & interested - asking about my pet using her name Lady and discussing the special “rabbit only” diet she’s on now - and signed off asking me to give her a pet from him.
Patrick was especially friendly & interested - asking about my pet using her name, Lady, and discussing the special “rabbit only” diet she’s on now - and signed off asking me to give her a pet from him.
- INSURER:
Trupanion
- POSTED: 04/20/2018
- BY: Nancy
- BREED: Scottish Terrier
- AGE OF PET: Over 11 years
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We are very happy with the service provided at all times!
The customer service is always 10 and my experience in the way the invoices are handled and processed in a timely manner are a 10 as well. We are very happy with the service provided at all times!
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Julie
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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