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Learning that my dog was going to have to have ACL surgery I panicked when I heard the cost. I called one of your representatives who quickly put my mind at ease knowing you would be standing right behind me through this whole process. I turned in my receipts and had less than a two week turn around to be reimbursed. Very, very pleased with the friendly customer service and timeliness of this company!

Embrace is fantastic. We adopted an older dog knowing that he may have some health issues. We've made several vet visits in the months since we got him, and Embrace makes it super easy to submit claims. Their website is great and lets you view all claims and their status. Claims are processed efficiently and we receive our refund in a matter of a week or so. So grateful that Embrace enables us to provide the best healthcare for our pup!

I joined on the advice of a friend, and while I hoped not to have to use it, it turns out my puppy is very hyperactive and has needed to go to the vet a couple of times in his first year. Even just having the early check ups mostly covered is great, and the piece of mind is so invaluable. Great value for money, especially for a puppy. I have a cat too, and the fee to have her fully covered was quite expensive (she's 13), but just having the emergency and wellness coverage for her is really worthwhile to me.

Quality, efficient service every time

So very disappointed in trupanion and their hidden rate increases. What is the point of insuring a young puppy if the rates just increase as they get older. Its really too bad a company that says they want to protect your pet takes advantage o their owners this way.

I've had pet insurance with other companies, but it seemed like they hardly ever covered anything. This insurance always surprises me with how quickly they respond and how happily they cover my expenses without hassle or second-guessing my vet. Kudos!

I was initially with Petsbest and switched to TRUPANION because they seem like a better company, meaning if my pet had an accident they insure all problems. My other insurance company would insure a broken bone, but not torn ligaments. Suffice to say, I cancelled Petsbest and chose this insurance company. I think a lot of negative reviews are written by people who do not or refuse to understand that PRE EXISTING health issues are not covered. If you have a pet who is 100% healthy at time of signup, you have no claim issues. Overall I’m happy with TRUPANION.

I don't think this is the first time I've left a review. With Nationwide Pet Insurance I have an idea of what my out-of-pocket cost are. With my previous insurance company, I was never sure what was not included in the plan, and when I call and ask I don't get a straight answer. With Nationwide, the plan is simple to understand. I've gone as far as letting people, at the vet's office's waiting room about Nationwide..

So when we got our dog we knew we better get insurance because of how active we wanted to be with him, and I'm so glad we did! One night that we were out of town and he was with friends he was chewing on his kennel and broke a canine tooth. We didn't want to have the tooth extracted so we looked into root canal with a cap. If we didn't have insurance we would not have been able to afford it. So we got the surgery and had to borrow the money until it went through claims, which took a Lil while because of the cost I'm sure. But then we got the 90% reimbursement! They were so easy to work with and I'm so happy they cover more than just accidental! Thank you nationwide!

Both of my dogs have been covered by Nationwide for several years. Nationwide has always paid the claims quickly. Most of the time the claims are for routine/preventative care. However, one day I came home from work and found Ozzie acting very strange. He was twisting and stretching out his body. I thought he may have some sort of blockage in his belly. I rushed him to the emergency room...it was a muscle strain in his back. No blockage. That's the first time I have had to use an ER. I was happy to have the insurance. The situation could have been worse.