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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion’s claim submission and…
Trupanion’s claim submission and payment is amazingly easy and quick. 100% satisfied.
Insurer: Trupanion
By: Jeffrey Riner
A total scam
This was the absolute worst pet insurance company with terrible customer support. This team will make it impossible to submit a claim and will scam you out of any reimbursement possible. I had an issue with a claim that I was supposed to be reimbursed on and they came up with every reason it wasn’t valid, even though it was. I asked to speak with a supervisor to help rectify the situation and they told me a supervisor would call me back but they never did. I will never use this company again. I’m so disappointed in the AKC name after this experience.
Insurer: AKC
By: Elizabeth
When I decided it was time to purchase…
When I decided it was time to purchase pet insurance for my dog I found many insurance companies on line. That left me with a lot of research to do so that I could find the best one for my dog and affordable for me. I started with consumer advocate sites listing the top companies and why they were considered very good. After getting quotes from various companies, I decided that ManyPets USA was the best choice for my dog. Here are some reasons why I chose ManyPets. 1. Coverage is good. I can feel secure in knowing that if something does go wrong, whether it be accident or illness, my dog is covered. 2. Reasonably priced. With the options offered, I purchased a plan that I can easily afford. The cost is auto-debited each month and there is no extra charge for this. (Another company that was in the running charges $2.00 each month to auto-debit.) 3. Good communications. Before deciding on ManyPets, I emailed them with questions I had. Their response time was quick and I got clear answers to my questions. I could see why they get high ratings. 4. No high pressure sales. This was one company that didn't bombard me with countless emails trying to gain my business. They let me know my quote was available and I got a few reminders and that was it. I appreciated that.
Insurer: ManyPets
By: JOAN M.
So great!!
So great. No hassle. Pays quicky and are kind, compassionate, and friendly.
Insurer: ASPCA
By: Krista
I think its great
I think its great. I didn't like the delay between "you are getting an email shortly" to more than 24 hours of confirmation about the policy. Also tech support responded within the 48 hours which was helpful. They noted that. I just wish the email would have specified the time to expect confirmation policy email.
Insurer: ASPCA
By: JLE
Takes forever to get a claim processed.
Takes forever to get a claim processed.
Insurer: Pets Best
By: Kristen Neff
I can not get in my account they say…
I can not get in my account they say they can’t find me but I got conformation make no sense
Insurer: ASPCA
By: Judith Ann Pacheco
Easy to understand
Coverage is clear and doesn't have grey area. It is easy to look up my policy to see what is/isn't covered so there aren't any surprises. I've used the coverage for the first time this year and was pleasantly surprised to find out they even covered the poison control call I had to make. I work with a lot of insurance companies at the vet's office I work at, but even on the vet side, Figo is great. It is the insurance company I recommend to new pet parents.
Insurer: Figo
By: Tyler
Fetch has been a saving grace
Fetch has been a saving grace. It's so easy and very quick with getting you your money back. I am SOOOO thankful I joined the Fetch Family!
Insurer: Fetch
By: Ashley Metz
Speedy and Convenient!
My last couple claims have been very speedy and I love how it just goes directly into my account for me.
Insurer: ASPCA
By: Till Stein's mom