Alice was great.
Alice was great. I just wanted to talk through some options with Spot since he is going through some new medical issues. She was very helpful. She listened to my questions and was able to relate and make the whole conversation human.
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Kelli
- BREED: Olde English Bulldog
- AGE OF PET: 7 - 10
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Everyone I talked to has been really friendly and helpful !
Everyone I talked to has been really friendly and helpful ! Its effortless to get your questions answered ?
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Tracie
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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They are a good insurance agency
They are a good insurance agency
- INSURER:
Trupanion
- POSTED: 04/20/2018
- BY: Jeannette
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Alway have concerned staff whenever I called and helpful
Alway have concerned staff whenever I called and helpful
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Gloria
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 0 - 3
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I recommended trupanion to three of my friends who have puppies and they took your new dental package as well.
I recommended trupanion to three of my friends who have puppies and they took your new dental package as well. They are very happy with the service and I'm always confident when i recommemd trupanion to them.
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Gina
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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She was very helpful and highly personable.
She was very helpful and highly personable.
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Jennifer
- BREED: Maltese
- AGE OF PET: 7 - 10
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Very prompt in answering my questions and very thorough.
Very prompt in answering my questions, and very thorough.
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Marjorie
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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Suggestion
Had to wait on hold for 7+ monies before I reached a human but the CCR was great. Also, your hold music/message irritates me. I think if you put your marketing team (or other creative persons) in charge of that, you could do great things with it, especially if the waits are going to be long. Thanks!
- INSURER:
Trupanion Canada
- POSTED: 04/20/2018
- BY: Lindsey
- BREED: Pug
- AGE OF PET: Over 11 years
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