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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Effortless

The process from claim submission to payment was smooth and painless and completed within 24 hours. We could focus on our little buddy recovering and not worry about the financial toll. Very impressed as we used a different company for our last dog.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Wonderful customer service!

Every person with Trupanion we have dealt with has been friendly and professional. The claim was originally denied but upon further information from our veterinarian to Trupanion, the co paid the claim.

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8

out of 10

thank you for helping

Trupanion has been great to deal with for helping out with my vet bills for my kitty. Sometimes you have to stay on top of how your vet inputs notes into theis system for trupanion to read but otherwise everything has been great. Thanks for you help while my kitty has been sick.

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10

out of 10

Excellent service from Trupanion

When I adopted an eight-year-old dog I was worried about health issues, but, on the other hand, pet insurance for a dog this age is expensive. But I am glad I went with Trupanion because this had given me peace of mind.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Poodle (toy)
  • AGE OF PET: Over 8 years

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1

out of 10

Think Twice about Trupanion

I started my pet insurance with Trupanion last year, and found it absolutely amazing until my dog started to become more ill. The policy states that if a dog needs to be on a therapeutic/prescription food diet for life I will be eligible for a discount on my premium. The day my dog was diagnosed with Crystals the doctor told me the ONLY treatment is to dissolve the crystals with Hills C/D bladder health diet, therefore this is a diet he needs to be on for LIFE. The DAY AFTER I submitted my claim, they changed my policy to remove the eligible discount on my premium, and then they UP'D my premium $5. I was furious. I contacted two employees and spoke to a supervisor, and they both told me it was "inconvenient" and there is nothing they can do. The fact that I submitted my claim before they changed my policy, you would think it would be appropriate to HONOR the old policy! There was no notice of what changes were about to become affective in my "new" policy. They did not hesitate to take the "new" premium price out of my bank account, I only had a few days notice that I was about to pay a higher fee. I am extremely unsatisfied with Trupanion! This company is known to "not increase premiums due to claim submission amounts" but this is exactly why they increased my premium. I know for a fact that the Veterinary Hospitals within my city did not put up there prices because I WORK FOR THE MAJORITY OF THEM. Think Twice before getting Trupantion.

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1

out of 10

This is a fraud company!!

Just try and file a claim with them. they are quick to take your money but when it comes time to pay out they dont. My cat had dental surgery which they claim to cover. So we filed our claim three weeks ago dint hear anything, so we called them. They said that a vet we had used three years prior to getting their coverage wont respond to their request for pet history and that they would not pay until this vet comply with their request. I have no leverage to force this vet to send trupanion anything. What a great out for them. They have revieved the last hundred dollars im eer going to give them. My guess is that they take your money but when you need them they dont pay out figuring that you will get mad and just move on. What a scam company. If you still feel like giving this company any money with the expectation that they will pay then you deserve to get stiffed. I wish I had read a review like this three years ago Id have over three thousand more dollars in the bank right now.

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10

out of 10

One satisfied customer

I submitted my claim for my dogs cancer diagnoses and heard back within 45 minutes that I had been approved and my reimbursement was issued. I dealt with Jessica and checked in to see how I was doing and even sent me a picture of her own dog lounging by her computer to brighten my spirits. Overall an amazing experience and I'm so happy were with Trupanion!

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10

out of 10

Fantastic

Prompt,courteous and fair. Begs the question, are thy really an insurance company?

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10

out of 10

Helped so much!

When dealing with a catastrophic event such as accidental ibuprofen ingestion and knowing that you are covered and that a major bill will be paid is such a relief! True piece of mind.

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10

out of 10

great company/ excellent communication

From primary care vet to a specialty referral hospital for a front leg lameness with an MRI ..all resolved with payment on the way in 8 days...amazing communication from this company. Each person I talked to knew who i was, my dog's name, and the status of the claim, immediately. There was no confusion, no duplication of information. they are efficient, polite, and informed..I have never dealt with a company that can compare to the way this is run...wow, Trupanion, I am grateful for your efficiency and kindness!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Over 8 years

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