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Trupanion made the process extremely smooth when I needed to contact them about our pet care. The young man I spoke to on the phone was very informative and helped me with all of my questions without making me feel anxious! Timely follow up is greatly appreciated!

Trupanion has been absolutely amazing! We got a rescue dog, and got one month of pet insurance free. We decided to keep it for a while and we are glad we did, as our dog has had some unforeseen health issues. Trupanion has been fantastic with their claims processing and their customer service. I would highly recommend!!!!

I've carried Trupanion insurance on both my dogs for years and I will always have it on any pet I own. They've both had eye surgery and I've received fair, no hassle, timely reimbursement checks. Currently my Jack Russell is being treated for glaucoma. I've literally had claims settled in my favor within hours. I highly recommend it. I couldn't be happier.

Claim was paid quickly and the peace of mind was pricelessWhen your beloved pet is ill , worrying about the bill is the last thing you need

I have a 14 yr. cat. His age has some influence on his health and that requires me to stay on top of his medical condition all times everyday. I had a lot of support form the Trupanion team from the minute I signed with them. They are quick to respond, understanding and are willing to listen. It is great to have that kind of understanding and communication with an insurance company and most of all when it has to do with your furry loved ones.

I have so far been satify with Trupanion, the only thing is I didn't realize, weather I miss read or not clearly stated,that the deductible was for each time you summit a plan.

I have a Pomeranian and he had baby teeth that would not come out and were interfering with the adult teeth. They were pulled and now all is fine. The situation was resolved.

Henry is my second pet. My first dog, Snowball, came to us around the age of three and I didn't even though pet insurance existed. She was a good dog and she lived a long life, but during her last five years she was very, very sick and had to see several different kind of specialist cardiologist and opthamologists. So, when Henry came along, I signed up with Truepanion. From the first, every representative I have ever spoken to has not only been knowledgeable, very pleasant to deal with. Someone walk me through all the different possibilities available when signing up and choosing a plan. They were patient and answered questions repeatedly. What is really nice is during this process I was able to deal with the same representative rather than each time speak to someone new and explain all over again. Automatic bank deductions make payments easy and stress-free, online filing and great customer service make this a company one I am very happy to deal with. I recently filed a series of claims dating back almost one year which, due to problems at the vets office, were never properly filed with Truepanion. Once again, a friendly and knowledgeable representative (or two) was able to help me figure out what I needed to send in and basically clean up a huge paperwork mess. my claims were paid in a very timely manner – again, direct deposit into my bank account, stress free and easy! This is a fantastic plan and I am so grateful I have it. I highly recommend it and cannot say enough good things about the representatives, the various options available to pet owners and the comprehensive service and quality I have received since the day I signed up.

I love this insurance for my pet . Super affordable and reliable !! I have had my dog for a year and a half and she's a very energetic get into everything type of dog. So every time my dog has a health problem or has an accident where we need to rush her to the vet. My insurance is always there to help me out and I greatly appreciate it ! I wish this insurance had human care I would switch in a heartbeat :)

We got our puppy on 6/9/2015. Her cough got progressively worse and the vet, after a series of x-ray films, diagnosed her with kennel cough and pneumonia. She was put on antibiotics for 5 weeks.I submitted a claim to Trupanion for the very first time and they responded immediately. I am so glad I picked this insurer for my puppy.