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Always a good experience!
Always a good experience!
Insurer: Trupanion Canada
By:
claim was submitted and was paid next day thank you
claim was submitted and was paid next day thank you
Insurer: Trupanion Canada
By:
claims were resolved and remitted quickly and easily.
claims were resolved and remitted quickly and easily.
Insurer: Trupanion Canada
By:
customer service was good and fast
customer service was good and fast
Insurer: Trupanion Canada
By:
excellent interaction with as associates.
excellent interaction with as associates. helpful, competitive costs
Insurer: Trupanion Canada
By:
For those wanting pet insurance the service support provided by Trupanion is above and beyond expectations.
For those wanting pet insurance the service support provided by Trupanion is above and beyond expectations. Super helpful customer service.
Insurer: Trupanion Canada
By:
From past experience and unexpected events happening if you adore and love your pet and want it to remain in good health and not put you in dept this is the way to go.
From past experience and unexpected events happening, if you adore and love your pet and want it to remain in good health and not put you in dept this is the way to go.
Insurer: Trupanion Canada
By:
I got clear and concise information and great service!
I got clear and concise information, and great service!
Insurer: Trupanion Canada
By:
You start with a new pet and a new…
You start with a new pet and a new insurance company and they don't explain how & when to get reimbursed. So then they deny your claims. What is the point of insurance then? They've denied everything. DO NOT choose this company! To be specific: Buried on page 11 of their insurance policy, they tell you claims must be submitted within 90 days. This needs to be put up front. Needless to say, I missed it. I had human family illness and insurance that was more pressing in the middle of a pandemic. REALLY!!!
Insurer: Fetch
By: Shaw Bronner
False advertising - Stay away from Trupanion
Hello, I discourage everybody to use Trupanion insurance for your pet. We recently submitted a claim for a treatment my dog received. When we count all the exclusions (taxes, examination fees, deductible applied only on covered fees, etc), we realise that their coverage is negligible. For a total bill of 1781,35$ of hospitalisation, the total coverage was only of 278,24$. If we soustract the deductible of 700$, the coverage was only of 25,7% which is pretty far from the 90% advertised everywhere. You really have to read carefully the policy to realise that Trupanion is a really bad insurance. Therefore, their marketing is pretty much a fraud! After doing my research among friends and Facebook groups, I realised that a lot of people have experienced the same problem with Trupanion. Furthermore, Trupanion has a pretty bad have a pretty bad customer service. If you look at the other bad reviews on Trustpilot, they will reply the same preformulated text meaning absoluty nothing. Don't hesitate to reach me if you want some further informations regarding the bad experience I had with Trupanion. Kind regards, Arianne
Insurer: Trupanion Canada
By: Arianne Tardif