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The very next day after our claim was submitted we received a confirmation that our claims is being reviewed and the day after that we received our approval. Payment arrived shortly after. Thank you for processing the claim so quickly.

Overall happy with the service and coverage. Would like to see the range of animal coverage expand beyond cats and dogs.

We were amazed at how fast this claim was processed and paid! It took less than a day or two before they contacted us and told us that our pups claim was excepted and payment will be sent to us in another couple of days! Excellent customer service!

A real lifesaver when confronted with a very ill dog & high Vet bills. We hope we'll never need to use it, but are very comforted that it's always there; our safety net,

Trupanion has been very quick and helpful. Our cat was just diagnosed with a condition and Trupanion has been very kind and helpful on the phone and processing our claims quickly during this trying time. This is one of the first online reviews I've ever left, but I'm happy with Trupanion's service so I wanted to say so.

Our pup LEX broke his leg and have to have emergency surgery, which totaled $2800, including the ER visit the night before. Trip anion was amazing to work with! They were available by phone or email whenever I needed them. They answered every question I had without hesitation. They even rushed the claim through due to emergency status. We had our refund within 4 days of Lex's surgery. I recommend truly ion to every pet owner!

Very good and fast responces

Excellent service and understanding from company

This was my daughter's first cat. We did not know he was that old and shelter did not report any health problems nor any were apparent. I got insurance for her cat as she could not afford one. When she came to stay for a few months we went for health check 6 months after I started paying for pet insurance. We found out that her cat is over 8-10 years old and had ear infection, osteoarthritis and needed dental surgery. Surgery alone was over 800 $ plus several visits for ear infection. However, expected payback from insurance is 71$ because of lack of medical history... Cat was left on doorsteps of shelter with no history. I want to cancel insurance as it was waste of money.

I found being the best insurance company for our furry friends. And it is not only my opinion ! Hospital staff mentioned as well that "this is a very good company. Don't be worried, they will not let you down". And they were right. Trupanion helped me when needed and I want to thank you for that.