I recommend Trupanion to friends and family all the time.
I recommend Trupanion to friends and family all the time. They are so friendly on the phone, quick in paying our claims. Our Isabella has a heart condition and is doing great thanks to this insurance and great doctors!
- INSURER:
Trupanion Canada
- POSTED: 04/27/2018
- BY: Judy
- BREED: Boxer
- AGE OF PET: 7 - 10
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David told me what I needed to do next.
David told me what I needed to do next. Very friendly helpful guy !!
- INSURER:
Trupanion
- POSTED: 04/27/2018
- BY: Deb
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Amazing customer service!
Amazing customer service! Quick response time. Responsible coverage. Thank you all very much for your help so far through these tough times!!
- INSURER:
Trupanion Canada
- POSTED: 04/27/2018
- BY: Michael
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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The service wa handeled in a professional and timley manner
The service wa handeled in a professional and timley manner
- INSURER:
Trupanion
- POSTED: 04/27/2018
- BY: Norma
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim.
My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim. I am not happy that you do not cover the diet I need to treat her life long problem. I am not sure if I will continue coverage. Your reps have always been polite and helpful, it's just the fact I have to call to correct.
- INSURER:
Trupanion
- POSTED: 04/27/2018
- BY: Lysa
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
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I hope that my issue will be resolved.
I hope that my issue will be resolved. My vet is supplying the info requested to be evaluated
- INSURER:
Trupanion
- POSTED: 04/27/2018
- BY: Mark
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Being allowed to speak to claims was important
Being allowed to speak to claims was important
- INSURER:
Trupanion
- POSTED: 04/27/2018
- BY: Marc
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Claims process was straightforward and easy to follow
Claims process was straightforward and easy to follow; I have great peace of mind knowing my dogs treatable illness will not bankrupt us.
- INSURER:
Trupanion
- POSTED: 04/27/2018
- BY: Lisa
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Yes
No
My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim.
My biggest complaint is that every time I have sent a claim for diet food I had too follow up to correct it not starting a new claim. I am not happy that you do not cover the diet I need to treat her life long problem. I am not sure if I will continue coverage. Your reps have always been polite and helpful, it's just the fact I have to call to correct.
- INSURER:
Trupanion Canada
- POSTED: 04/27/2018
- BY: Lysa
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
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