154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 25, 2022

I would like them to put my 100% back…

I would like them to put my 100% back in my policy, the customer service is very good, but it should have more Spanish-speaking operators than the rest, the insurance is excellent, I recommend it 100%.

Insurer: Trupanion

By: Jesus Rafael Rovero

February 25, 2022

Worst company ever to deal with

Worst company ever to deal with. This insurance is a scam. They do everything in their power not to re-imburse you. They expect you to do their job for them and then turn around and say a 24/7 vet didn't answer the phone or call us back and you get a hold of the vet withing 2 minutes. It's a scam. Don't waste your money on this place.

Insurer: Pets Best

By: T Zay

February 25, 2022

Amazing Experience

I got this insurance because a co-worker recommended I do incase of an emergency. I'm glad I did! Opening a claim and submitting the necessary documents was painless and SO EASY. If you're thinking of getting your pup (or any pet) Pets Best Pet Insurance, do it now! You never expect something to happen but if it does, you'll be so glad you did. I could not recommend Pet Best enough. They made everything so easy and processed the claim quickly.

Insurer: Pets Best

By: Margaret Castanon

February 25, 2022

Overall I'm satisfied

Overall I'm satisfied, but reimbursement at times takes much longer than it should.

Insurer: Pets Best

By: Joe

February 25, 2022

Fast and easy!

I needed to add a new pet onto an existing policy that was started through my employer. MetLife was able to do everything over the phone and notify my employer to add the new pet. It was all done within 5 minutes! Very fast and easy!

Insurer: Trupanion

By: Diane

Useful
Verified February 25, 2022

awesome product

Simple, informative and value compared to others. medical and wellness a big factor in my purchase

Insurer: ManyPets

By: Customer

February 25, 2022

Very thankful we purchased this insurance

This is the second event where we had to submit a claim through Pets Best Insurance. It was simple and they approved it within a few weeks. The issue was an emergency visit with a new diagnosis that was very costly and their prompt coverage is so much appreciated.

Insurer: Pets Best

By: Megan Williams

February 25, 2022

foreign body ingestion

My dog had a foreign body ingestion. She had emergency surgery. Submitted a claim and was reimbursed in 1 month. Easy and fast process. Really happy with Pets Best Insurance.

Insurer: Pets Best

By: Amber

February 25, 2022

Very satisfied.

My golden retriever had a trauma accident at a very young age. I only had the insurance a few months but they covered it with no questions. I am very satisfied with their response. They kept me informed during the process.

Insurer: Pets Best

By: Lynn Hines

February 25, 2022

Happy but there's room for improvement.

I am definitely happy with the ability to cover my pet with insurance but the claim process needs improvement. It took so long for my claim to be processed that I actually forgot I was still waiting on this. However, it was a pleasant surprise to get an email on a Friday morning that I have some money going into my bank account.

Insurer: Pets Best

By: olsgaard

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