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I would like them to put my 100% back…
I would like them to put my 100% back in my policy, the customer service is very good, but it should have more Spanish-speaking operators than the rest, the insurance is excellent, I recommend it 100%.
Insurer: Trupanion
By: Jesus Rafael Rovero
Worst company ever to deal with
Worst company ever to deal with. This insurance is a scam. They do everything in their power not to re-imburse you. They expect you to do their job for them and then turn around and say a 24/7 vet didn't answer the phone or call us back and you get a hold of the vet withing 2 minutes. It's a scam. Don't waste your money on this place.
Insurer: Pets Best
By: T Zay
Amazing Experience
I got this insurance because a co-worker recommended I do incase of an emergency. I'm glad I did! Opening a claim and submitting the necessary documents was painless and SO EASY. If you're thinking of getting your pup (or any pet) Pets Best Pet Insurance, do it now! You never expect something to happen but if it does, you'll be so glad you did. I could not recommend Pet Best enough. They made everything so easy and processed the claim quickly.
Insurer: Pets Best
By: Margaret Castanon
Overall I'm satisfied
Overall I'm satisfied, but reimbursement at times takes much longer than it should.
Insurer: Pets Best
By: Joe
Fast and easy!
I needed to add a new pet onto an existing policy that was started through my employer. MetLife was able to do everything over the phone and notify my employer to add the new pet. It was all done within 5 minutes! Very fast and easy!
Insurer: Trupanion
By: Diane
awesome product
Simple, informative and value compared to others. medical and wellness a big factor in my purchase
Insurer: ManyPets
By: Customer
Very thankful we purchased this insurance
This is the second event where we had to submit a claim through Pets Best Insurance. It was simple and they approved it within a few weeks. The issue was an emergency visit with a new diagnosis that was very costly and their prompt coverage is so much appreciated.
Insurer: Pets Best
By: Megan Williams
foreign body ingestion
My dog had a foreign body ingestion. She had emergency surgery. Submitted a claim and was reimbursed in 1 month. Easy and fast process. Really happy with Pets Best Insurance.
Insurer: Pets Best
By: Amber
Very satisfied.
My golden retriever had a trauma accident at a very young age. I only had the insurance a few months but they covered it with no questions. I am very satisfied with their response. They kept me informed during the process.
Insurer: Pets Best
By: Lynn Hines
Happy but there's room for improvement.
I am definitely happy with the ability to cover my pet with insurance but the claim process needs improvement. It took so long for my claim to be processed that I actually forgot I was still waiting on this. However, it was a pleasant surprise to get an email on a Friday morning that I have some money going into my bank account.
Insurer: Pets Best
By: olsgaard