Find and read reviews with confidence

I just found out that you consider a pre-existing condition anything covered in the previous year? Is this correct. If so I will change policies asap. I read this in an E-mail above from a customer. Otherwise coverage is good but I wish you would cover well being items such as flea meds.

This is my first experience with pet insurance and we purchased it for our two young Shiba pups. When one required emergency vet care and follow-ups with his regular vet, Healthy Paws was exceptional in making the process as simple as possible, always letting us know that they were there to assist any way they could. Our claims were processed very quickly with a full accounting of all reimbursements. Absolutely no hidden exceptions! I am very glad I took the time to research and read the reviews of the companies offering pet insurance. I know we made the right choice of a company that offers flexible plans, accountability, care and concern. On a scale of one to ten...they are an eleven! Thank you Healthy Paws!

Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.

Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.

I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.

I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.

We signed up for Embrace pet health insurance based on the recommendation of a friend. While we have no other experience to compare it to, we've been extremely happy with the reimbursements, communication, and client service Embrace has provided us with. I'd recommend them to anyone.

I was looking at reviews and researching pet insurances myself about a year ago.I've signed up for Trupanion. I would highly recommend this plan to other pet owners. Several months ago my cat was diagnosed with feline asthma. Medications and inhalers are very expensive. I would not have been able to afford it if I didn't have Trupanion coverage. They pay 90% of all costs as promised. Moreover other insurance companies don't even cover chronic illnesses like feline asthma and cost the same.

I was looking at reviews and researching pet insurances myself about a year ago.I've signed up for Trupanion. I would highly recommend this plan to other pet owners. Several months ago my cat was diagnosed with feline asthma. Medications and inhalers are very expensive. I would not have been able to afford it if I didn't have Trupanion coverage. They pay 90% of all costs as promised. Moreover other insurance companies don't even cover chronic illnesses like feline asthma and cost the same.

Pet insurance companies engage in the type of health insurance Erin Brokovitch fought against when the only type of health insurance for humans was non-PPO make-a-claim-that-we-then-deny style of insurance. I am very happy to report, however, that I have not experienced this from Embrace. Their staff is very helpful, they stick to their policies and they are prompt with their benefits. Pretty much all of what we received has been according to what their policy says. However, as such, they are not flexible and this is where Embrace shoots themselves in the foot and inconveniences their customers. My Dog Lulu had some masses on her breasts that needed to be removed. The vet, to save money charged us for a Dental Treatment. The reason for this was because in the dental treatment they use the same anesthesia, they clean her teeth and they charge $200 less. So the idea was to charge for a Dental Phraxis (Pyraxis?), clean her teeth and at the same time remove the masses (they were small and near the surface; not a very invasive surgery). However, Embrace would not cover the dental procedure, not even with the wellness allowance that we have. This is legit and its very clear in their policy that they don't do this. This means however that to receive more coverage I should have forgone the dental treatment, thus reducing the amount of care my dog received, submitted a claim to Embrace for a larger amount and paid less out of pocket. In this scenario, I win, everyone else,