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Affordable quick care for your loved ones and everyone is soo understanding
Affordable, quick care for your loved ones and everyone is soo understanding
Insurer: Trupanion Canada
By:
Awesome !
Awesome ! So simple !
Insurer: Trupanion Canada
By:
Because it is such a great peace of mind and the staff are extremely helpful!
Because it is such a great peace of mind and the staff are extremely helpful!
Insurer: Trupanion Canada
By:
Friendly and knowledgeable.
Friendly and knowledgeable.
Insurer: Trupanion Canada
By:
I had my first online chat with a representative from Trupanion and I was pleased with the interaction and assistance I received.
I had my first online chat with a representative from Trupanion and I was pleased with the interaction and assistance I received. I have been very satisfied with Trupanion since my dog became ill. Trupanion has been a life saver for us both since his diagnosis! For five years, I was paying monthly premiums and never had to make a claim. What I take issue with is that the premium went up approximately 20% the beginning of this calendar year and it's not the first time it's taken a big jump. I wish I had an increase in my pension of even 1%. In my opinion, it's excessive ... but we're kind of over a barrel here.
Insurer: Trupanion Canada
By:
Watch your credit card charges with…
Watch your credit card charges with this company. They made over $400 in extra charges to my credit card without my knowledge or authorization. When I called, a partial refund was given to me. Weeks later and multiple phone calls that have not been returned, I’m still waiting for my money to be refunded. I have had to spend my time calling the Better Business Bureau to file a complaint in hopes of getting the money they have stolen from me back. I am still waiting. They are secretive and dishonest, refusing to give me an invoice to explain the charges, and not allowing me to speak to anyone in the accounting department.
Insurer: Fetch
By: Mary Guay
Trupanion is definitely the company to…
Trupanion is definitely the company to go with for pet insurance.
Insurer: Trupanion
By: Debi Brown
I cannot say enough wonderful things…
I cannot say enough wonderful things about Pets Best. I have never had pet insurance before- but after our two old pets passed away I knew I wanted to look into coverage. One had needed a monthly prescription and the other needed prescription food- both were incredibly costly. When we adopted a lab puppy, I decided accidents alone with that breed would be a given. I'm a researcher and I researched all my options for a week or two- you know- the spreadsheet type. I finally settled on Pets Best for several reasons: 1. When I called I was able to always promptly reach a person who was able to answer all of my questions. 2. As a former sales person, I can spot when someone is "selling" me from a mile away. Unlike some of the other consultants with other companies, I did not get that sense from my representative. If anything, they were able to help me weigh the pros and cons of their plan compared to the others I was considering. 3. The cost and coverage seemed the best balanced. Within a few months of adopting our dog, we adopted a cat. The dog ended up getting Lyme disease and the cat ended up developing a behavior disorder. Within just a few months of taking out our polices, we had already made our premiums back and then some. And we got a pro-rated discount when we added a second pet! I cannot tell you what a relief it was when our dog got super sick, and the vet had to run a bunch of tests and then started talking about expensive treatment plans, just how nice it was to be solely focused on our dog, and not at all focused on the numbers. That in and of itself was such a gift. We didn't have to make any tough choices or consider "wait and see"- we were able to just do what he needed to have done. If I had one complaint it would be that it can take a few months for the claims to be processed- but in the end, that's not a big deal. They may be a slow pay, but they pay. Filing a claim is super easy, there is always a human to speak with if needed, and their website and app are so easy and comprehensive that you rarely even need to speak with someone. I will never again not have pet Insurance and I am very pleased with Pets Best. They stand by what they say - no hoops to jump through, no hidden loopholes or "catches" to deny coverage. Just a straightforward and easy process. If you are looking for affordable yet comprehensive coverage that you can count on, Pets Best is the way to go!
Insurer: Pets Best
By: Jennifer
Great pet insurance, highly recommended
When we got Healthy paws insurance for our dog we had no idea how much we were going to need it. Our dog has been in ER three time or more and thanks to our pet insurance with Healthy Paws we were able to save soooooo much money. In addition to that they check on you and your dog to know you are doing ok. Such great service. Highly recommended
Insurer: Healthy Paws
By: Marlene C.
It took over a month for them to…
It took over a month for them to complete my claim. That's way too long for this to be taken care of. They are quick to collect monthly payments but not to complete claims and pay customers backs.
Insurer: Pets Best
By: Maria Paula