Easy to work with
We have a lab puppy who after 3 weeks of having him ate one of our kids toys! After an overnight visit at the vet, x-rays, and medications we were faced with a huge bill. Thankfully the vet submitted our claim to Trupanion with the documentation and without any questions we received a check in the mail for the exactly the amount we had planned for. We paid our deductible and co-insurance. Trupanion is high cost than other programs we looked at however after such a great experience it is likely we will stay put!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Labrador Retriever
- AGE OF PET: Under a year
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Very good
Revues and paid claim within 4 days
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: Over 8 years
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amazing
trupanion was amazing, efficient, compassionate. i got emails through ever step of the process and when i had a question i called and they responded promptly and efficiently. amazing experience. i wish people insurance was so great.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Don't Believe it!
Claim after claim was denied.Lots of running around documenting vet prescribed a drug that 'bout killed the dog ………..naturally the vet skewed their responsibility….however, when the liver function decreased……it was obvious that the drug caused his emergency.
Don't waste your money.
"Grilled" extensively in efforts to cancel policy.
Emergency surgeries are 'bout all I can see that would have been covered. Luckily, I didn't have to experience that.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: 1 - 8
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excellent service and promptness
2 weeks ago was my first need to use trupanion. Ihad questions about getting and using the claim form. When I called the girl was very helpful, and very nice.She emailed me the form and told me exactly what to do.
Less than 24 hours after my vet faxed the claim, I had an email from trupanion detailing my coverage and the amount I would receive. the check came in a week.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Soft Coated Wheaten Terrier
- AGE OF PET: 1 - 8
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Everything was done exceptionally well .
As one who has bonded very tightly with my beloved little female Mexican rescue dog, Charley, my thoughts were all on her since teeth extractions were involved. And so it is a comfort to know there is an organization that policy permitting will deal fairly with the details involving a claim.
Contacts with Trupanion staff all went well --- and obviously they certainly convey a love for pets and the concerns of their owners.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Peace of Mind at a Stressful Time
Knowing that I had the support of Trupanion right from the start meant I had one less thing to worry about when my Great Pyrenees mix got sick suddenly. He was diagnosed with pancreatitis and Trupanion worked seamlessly with my vet to coordinate care and coverage. All I had to do was print out a form (easily found on the Trupanion site), fill out just a little info and give it to my vet. They did the rest and much faster than I expected I had a reimbursement check in my hand. Took the bite out an over $800 bill.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Very Professionl!!
Trupanion handled our claim in an expedient manner with true professionalism. Communication was rapid, cordial and claim payment was sent in a timely manner. I would recommend Trupanion to any pet owner!!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Pit Bull
- AGE OF PET: 1 - 8
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I suggest EVERYONE have Trupanion insurance!!
I am so thankful to have Trupanion! We have a 11 month old puppy (maltese), who is very active. He had surgery for blockage at 8 months and then a month later needed surgery for hernia from first surgery. Trupanion was the best. They came through within days of the surgery. Best choice I ever made. Thank you Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Maltese
- AGE OF PET: Under a year
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Caring and attentive service
Speedy and efficient yet caring
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Pug
- AGE OF PET: Under a year
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