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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 5

Responsive, quick, helpful!

We have had coverage on 2 dogs, with excellent service both times. While I'd like to see a bit more latitude with so-called "pre-existing" conditions, we have been very satisfied with the service and the level of claims awarded for all but one condition: in both cases, we adopted older spayed females; when they had indoor accidents, after having been in a shelter for some time, we suspected bladder infections, so we took them to the vet. Knowing the discomfort that can accompany a bladder infection, we didn't want to wait until the health insurance was in effect. In both cases, the problem turned out to be an incontinence issue--which is chronic and requires lifetime meds, rather than a bladder infection which is a one-time medication event. So in both cases, the medication is not covered. This seems unfair: I can't see waiting a month for insurance to take effect before taking an animal for treatment if it's in pain or if neglecting the condition can lead to something worse, such as a kidney infection. My understanding, however, is that all companies have the pre-existing condition issue, so Embrace is probably no worse on that score. Other than that, we've been very satisfied.
  • INSURER: Embrace
  • POSTED: 11/10/2011
  • BY: cpp
  • BREED: American Bulldog
  • AGE OF PET: 7 - 10

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5

out of 5

Acceptable

It took a very long time for reimbursement, but amount was acceptable.
  • INSURER: ASPCA
  • POSTED: 10/28/2011
  • BY: Joy
  • BREED: Siamese
  • AGE OF PET: Over 11 years

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5

out of 5

Embrace is wonderful and so well run!!!

Heard about Embrace from my sister since we both have new puppies. We had dogs before and paid unbelievable amounts of money to have them live healthy, rich lives. This insurance is so nice. Wish we had it back then with our other pets!!!
  • INSURER: Embrace
  • POSTED: 10/28/2011
  • BY: Hunter
  • BREED: West Highland White Terrier
  • AGE OF PET: 0 - 3

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4

out of 5

Overall, a happy customer

Overall am very happy but wish process time for claims was much quicker. It leaves a bitter taste that insurance companies take their time to process under the guise of "providing the best coverage" when it seems that reasons are being sought to not cover certain instances.
  • INSURER: ASPCA
  • POSTED: 10/28/2011
  • BY: Ryan
  • BREED: Wire Fox Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Excellent and Prompt

Our King Charles Cavalier developed a primary lung cancer tumor. All diagnostic services have been paid promptly. Surgery has not been submitted yet, but expect the same prompt payment.
  • INSURER: Trupanion
  • POSTED: 10/27/2011
  • BY: Monty
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 7 - 10

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5

out of 5

Excellent and Prompt

Our King Charles Cavalier developed a primary lung cancer tumor. All diagnostic services have been paid promptly. Surgery has not been submitted yet, but expect the same prompt payment.
  • INSURER: Trupanion Canada
  • POSTED: 10/27/2011
  • BY: Monty
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 7 - 10

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5

out of 5

Filing Claims is easy, good policies

If you review their policies, I think you will find that they offer excellent coverage at very competitive rates. I've filed 2 claims so far with them (both relatively minor) and both times the claim process was easy, and the payment was prompt. Also, they don't have a history of yearly astronomical rate increases like some of their competitors.
  • INSURER: Healthy Paws
  • POSTED: 10/27/2011
  • BY: Brian
  • BREED: Oriental
  • AGE OF PET: 0 - 3

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1

out of 5

The Netflix of Pet Insurance Companies

I signed up for Trupanion last year. At the time they were just pushing through a massive rate increase to certain customers, yet they were still offering me a decent rate. I asked them about that and they assured me that this was an unusual occurrence and that only certain outliers were affected. Now one year later it is me getting the 50+% rate increase for no apparent reason other than the desire to soak their customers and line their own pockets. Bye bye. BTW, even before they did this I was considering switching. One of my cats had a upper respiratory infection when she was a kitten, not at all uncommon for kittens. She got some meds, and a week later got a clean bill of health. 6 months later she had a re-occurance, and Trupanion told me that all future such claims would be denied, because it was a "pre-existing condition". Really? A viral infection? Oh well, glad I'm switching to a more legit insurer. I'd urge others to do the same.
  • INSURER: Trupanion
  • POSTED: 10/27/2011
  • BY: Brian
  • BREED: Bengal
  • AGE OF PET: 7 - 10

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1

out of 5

The Netflix of Pet Insurance Companies

I signed up for Trupanion last year. At the time they were just pushing through a massive rate increase to certain customers, yet they were still offering me a decent rate. I asked them about that and they assured me that this was an unusual occurrence and that only certain outliers were affected. Now one year later it is me getting the 50+% rate increase for no apparent reason other than the desire to soak their customers and line their own pockets. Bye bye. BTW, even before they did this I was considering switching. One of my cats had a upper respiratory infection when she was a kitten, not at all uncommon for kittens. She got some meds, and a week later got a clean bill of health. 6 months later she had a re-occurance, and Trupanion told me that all future such claims would be denied, because it was a "pre-existing condition". Really? A viral infection? Oh well, glad I'm switching to a more legit insurer. I'd urge others to do the same.

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5

out of 5

Embrace Reversed Their Decision

This is my first experience with Embrace. They initially denied my pet's claim ( She had been stung by a bee and Embrace catorigized this as a dermitiloligal issue )and after having them look back into her history and re-contacting our vet Embrace reversed their decision to cover the bee sting. They kept us well informed during the re-evaluation process always contacting us via e-mail to keep us in the loop.
  • INSURER: Embrace
  • POSTED: 10/27/2011
  • BY: Toby
  • BREED: Bichon Frise
  • AGE OF PET: 7 - 10

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