Find and read reviews with confidence

We truly appreciate Trupanion for the excellent service! Thank you, Mark

my little puppy is very energetic and into everything including kitty litter. I so appreciate the help Trupanion gave me financially. they were helpful and very prompt with payment

We realized early on that we would pretty much sell our house and everything we owned to help our dog, Joy Boy, if he ever got sick. So, we got Trupanion when he was a pup. Seven years later he got Lymphoma. The doctor told us it was going to cost $20K to fight it. We didn't bat an eye. We said let's do everything we can. Trupanion has been great. We submit the paid bill they write us a check for 90%. I will never not have pet insurance again.

Our dog had an ACL and meniscus injury. Claim service was very easy and communication was great!!

Our 10 month old Beagle mix swallowed half of a tennis ball while we were away for the weekend. He had to have an emergency exploratory surgery after ultrasound and X-rays showed that the foreign body was puncturing his small intestine. Farley stayed 2 nights in the 24hr emergency hospital under extensive supervision and monitoring due to him vomiting and not eating after surgery. This was the scariest and most stressful 3 days my boyfriend and I have ever experienced. We paid the hospital an initial deposit but afterwards they submitted an express claim to Trupanion for us and when we picked Farley up to take him they did not make us pay the remainder of the bill. The hospital was reimbursed by Trupanion within days of submitting the claim and Farley has been doing great ever since! This was our first claim with Trupanion and we can't thank you enough for making the process so quick and easy for us during that stressful time!

Trupanion is the best! My dog has epilepsy and is on daily medication. I fax in my bill for medication and they deposit the money directly to me within a few days. I've had no issues with them and would definitely recommend them.

Consistently amazing customer service, human answers the phone immediately to talk about your non-human family member(s). Once we re-faxed the claim form, I had a response within 24 hours and a check in my mailbox within 3 days. The coverage really is at 90% and my pup gets amazing care without costing me my monthly rent. Love love love Trupanion!

Doggy had a sudden swelling bulge under his tongue. It didn't seem to bother him much, but it was abnormal. No apparent cause was identified and exploratory surgery was recommended. This is the first claim I have sought coverage with Trupanion. After the required deductible was met, coverage was at 90%. At the time of paying for treatment, most providers will likely require payment be received prior to returning the pet to the owner. Simply ask the office to complete the Claim form that can be easily prepared from the web ahead of time, or provide a blank form for future use with the office. The information will be reviewed by the underwriting agency, and payment remitted. Some aspects to be aware of for first claims, Trupanion will want to receive copies of medical records to verify pre-existing conditions prior to pet being insured. In my case, I insured my pet the first evening in my home. The responsiveness of the particular vet's office will determine when this request is fulfilled. Delay will result in claim remaining pending, but I do not consider that to be problematic.

Our 3 legged cat had surgery for removal of a malignant tumour on her back. Varsity Veterinary Clinic Calgary seems to have built an excellent relationship with Trupanion. On each visit we received a paper estimate from Trupanion's cover before we left, and by the tme I got home (10 minute walk) Trupanion's email confirmation had arrived by computer.

I love our Trupanion insurance. My dog was diagnosed with Cushings and over the past year has generated over $1000 in medical bills. With 2 kids in college, the additional expenses would have been difficult to absorb. Thanks to Trupanion, I don't stress out and worry about the bills every time my dog needs medication or follow-up testing. They pay promptly and customer service is excellent!