Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified January 11, 2026

Highly recommend

Overall friendly process from the insurance options selection tailored to your pet’s needs and budget. First time insuring our Pets due to increasing vet costs. We had an emergency situation with our senior cat, and the overall claim process was very smooth, all online, sharing the vet’s information fast. The coverage was exactly what we agreed on our contract selection, took a couple of weeks for the review process to complete since we (Mom’s and Dad’s fault) did not submit our pets vet chart on time, however it was pretty clear and fast once they received all the details. Highly recommended

Insurer: Pumpkin

By: Gabriella

Verified January 11, 2026

They Came Through for Me Twice

Twice now, Trupanion has given me the financial ability to help my dogs in ways I could never have managed on my own. In 2020, my dog, Zima, was diagnosed with Wobbler's Syndrome. Through Trupanion, she got to live a quality life for another 2 1/2 years when most Wobbler's victims don't live more than 6 months past the diagnosis. Recently, her sister, Zella, ingested a foreign body, and I could never have paid for the first step (surgery) by myself let alone the critical care she underwent in the days following the surgery. Unfortunately, Zella only made it 2 weeks after blockage, but I know her vets and I were able to provide her with every possible chance towards recovery.

Insurer: Trupanion

By: Chris Tucker

Verified January 11, 2026

easy website and reasonable pricing…

easy website and reasonable pricing thank you

Insurer: Nationwide

By: customer

Verified January 11, 2026

Extremely satisfied customer

To be honest, I’ve been completely surprised by the efficiency, and which you process claims the simplicity to file a claim, and the amount of the claim that you pay I am pleasantly surprised appreciative of your product, which I’ve been paying for for 10 years never used, but now my beloved little king Charles got some heart and thyroid issues that need to be taken care of making the 10 years of premiums hundred percent worth it

Insurer: Trupanion

By: Theodore

Verified January 11, 2026

i would not recommend this insurance

i would not recommend this insurance, we paid for 13 years, never claimed and when we needed it their exemptions affected treating our dog properly, did you know that while you may fulfill the deductible for the condition, follow up visits needed for your dogs illness will not be covered because they consider them office visits, shameful, the coverage is designed so you don't use it because it's too expensive to actually file claims

Insurer: Trupanion

By: gs

Verified January 11, 2026

Company covered some care recently

Company covered some care recently. Not happy about premium going up before first need to use policy but it is what it is.

Insurer: Trupanion

By: James

Verified January 11, 2026

MetLife Pet insurance has been awesome!

MetLife Pet insurance has been accommodating to all my fur child's needs, and very efficient in getting 80% of my payments back to me ASAP.

Insurer: MetLife

By: Jessica Hernandez

Verified January 11, 2026

Thank goodness for Pumpkin

Pumpkin has been an absolute lifesaver for us! They reimburse quickly for all visits/medications to treat non-preexisting conditions, without putting up any barriers. One time a claim was rejected due to a mistake on how it was inputted by the vet’s office on the invoice, but when I called and spoke to someone with Pumpkin, they followed up on it and called me back to let me know what I needed to do on my end when resubmitting it. Everyone I’ve spoken to there has been nothing but kind and helpful and it never takes long to reach someone. The yearly rate increase is very minimal to none, which is amazing, considering what I’ve heard about rate increases with other insurance companies. When I count my blessings, Pumpkin is one of them!

Insurer: Pumpkin

By: Olivia

January 11, 2026

Put the money you would pay petsbest monthly into a savings acct instead

This company takes weeks to process even the most basic claims, has no problem increasing your premium even after denying most claims over the course, and engages in one of the oldest scumbag business practices in the book. If you submit a claim in December, they will wait to process it until January, so the amount you paid in December will be counted towards your annual deductible for the new year instead of them covering it in the year the claim happened when your deductible has already been paid. Generally avoid this company. Take the $100 a month you would give this company, put it in a savings account, and let it collect over the course of your pets life.

Insurer: Pets Best

Veterinarian: Norwichtown Veterinary Hospital

By: C

Useful
Verified January 11, 2026

Great coverage and payment method.

Great coverage and payment method.

Insurer: MetLife

By: customer

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