Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Quick and easy!
Affordable plans and user friendly design
Insurer: Nationwide
By: Emily
Trupanion’s unwavering support has been a Godsend!
I have two French Bulldogs covered with Trupanion, Hazel Mae and Harvey. Hazel Mae had two mast cell tumors removed and had to go through chemo for a year. She has since had some very scary liver issues that so far have been treatable. All of these claims have been processed by simply submitting them through the app. No denials, no surprises and no fighting to get them covered. Without Trupanion’s support, it would have been a huge financial burden to getting Hazel Mae the care she needed. With Trupanion’s support, we were able to get an early diagnosis on her cancer and get her the treatment she needed to be cancer free for 6 months now! My husband and I will do everything we can for our babies, even if it means spending every last dime to keep them healthy. Thankfully, Trupanion’s support makes this a much more financially feasible goal.
Insurer: Trupanion
By: Pamela
I will not recommend MetLife pet insurance
I liked the responsiveness to claims and the help of the folks i talked to. I did NOT appreciate you charging me premiums for my healthier dog that is still living that would completely cover the max you might possibly pay out. My other dog used the max benefits last year and he had to be put to sleep. I paid WAY more out of pocket that metlife understandably wouldn’t cover. But there’s no way it makes sense to effectively drop my other dog because of that. You are constructively dropping my dog when you charge premiums equal to the max payout. I will NOT recommend you.
Insurer: MetLife
By: Andree
Healthy Paws was one of the best, now its cost prohibitive.
Healthy Paws was one of the best! Good coverage and claims response. Cost increases were acceptable, at about 10% per year. Then, suddenly, the rates have more than doubled. My daughter who also has her dog insured with HP, reported the same doubling of her rates. What gives?
Insurer: Healthy Paws
By: HK
Ease of website and good pricing
Ease of website and good pricing
Insurer: MetLife
By: Tricia
Quick and easy!
Very fast, great options.
Insurer: MetLife
By: Nyah Wetzel
great price and coverage
great price and coverage
Insurer: MetLife
By: Jose Escalante
Very easy Experience
Finding an insurance policy was a piece of cake through MetLife. The website was user friendly and it was easy to change options on the quote to see how it would affect the rate.
Insurer: MetLife
By: Happy Pet Parent
Great experience timely payouts love…
Great experience timely payouts love this for my pet
Insurer: MetLife
By: customer Scott Harris
Fetch forced me to renew my policy, even though I attempted to cancel before renewal (Read Fetch's reviews on the BBB: 1.13 stars)
If you're thinking of using Fetch Pet Insurance, don't. I've been with Fetch for nearly two years and recently decided to cancel my policy, which was set to renew on Sunday, 1/11/26. I attempted to cancel on Saturday, 1/10/26, the day before my card was to be charged. But because Fetch doesn't have their phone lines open on weekends, I was forced to use their chat to try to cancel my policy. After being told several times by a chatbot that I needed to call in to cancel my policy, I finally found a way to connect with a human. As expected, the human told me I couldn't cancel my policy via chat and that I needed to call in to do so. I then emailed the support team to attempt to cancel and was told the same thing: I needed to call in to cancel my policy. I was then charged $93.82 the next day. Annoying, but I figured that because I had created a paper trail of wanting to cancel BEFORE my renewal date that I could just call in on Monday, speak to a human, explain my situation, and get Sunday's charges reversed. I was wrong. After over 20 minutes on the phone with "support," I was told that Fetch was unwilling to reverse my charges and retroactively cancel my policy because their terms of service state that all cancellations must take place over the phone (even though I had attempted several times the day before my renewal date to cancel my policy). If Fetch is going to force people to cancel over the phone, they need to be available by phone 7 days a week. Yes, I understand that I was bound to the ToS I agreed to when signing on with Fetch, but I figured the company would be willing to work with me since I'd requested cancellation before my renewal date. I was wrong. Fetch is a predatory company that enacts predatory practices. If you're reading this, know that Fetch's main goal is to extract every single dollar from you that it can. They intentionally make it impossible to cancel policies on weekends, and are unwilling to retroactively cancel policies and refund customers even if they'd submitted a request before their renewal date. My advice after two years with Fetch is simple: Go find another pet insurance company. I'm going with Progressive.
Insurer: Fetch
By: Noel