Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
Other Categories
This insurance is a life saver
This insurance is a life saver. My pet has serious allergy problems and after I met my deductible they pay all but 10% of his monthly allergy meds. I have had this insurance on both of my pups and could not recommend it enough. You will never regret it.
Insurer: Trupanion
By: Stephanie S
All 3 of my dogs are covered!
All 3 of my dogs are covered, it is easy to register for the coverage. Nice choices of coverage.
Insurer: MetLife
By: Sherry Palumbo
I called customer service to change my…
I called customer service to change my account number for reimbursement . The representative sounded exasperated with me she sent me the email link ro make the change I asked her to wait on the line until I received it to avoid me having to call again. Waited a few minutes did not get the link she did not inform me it could take up to 30 minutes ro receive. So I waited on the line with her ( I thought) after 5 or 6 minutes I asked are you still there she was gone just hung up said nothing to me. I eventually received the link and made the change. You raise your prices every year the least you can provide is courteous service .
Insurer: MetLife
By: customer
If you have insurance on your kids, you should have it for your pets
We have Pet Insurance on our 5 dogs and it is worth every penny. We have had very pleasant experiences using the insurance and always feel good knowing if something happens to our pups, we have options.
Insurer: Nationwide
By: Danielle
TRY ANOTHER COMPANY, FETCH IS NO LONGER WORTH IT
The first year I had Fetch insurance it was great. Fair coverage, clear EoBs, good customer service. The second year it all went the other direction. They rejected many claims, their EoBs are cryptic, and the cost skyrocketed. I have not gotten a fraction of the payouts I should have. When I tried to cancel, they rather bullied me, in the most pleasant way [read: manipulation], to continue. TRY ANOTHER COMPANY, FETCH IS NO LONGER WORTH IT
Insurer: Fetch
By: Dody Riggs
Support for Diagnosis
My husband and I were questioning keeping pet insurance and our dog started having seizures. We had to pay a significant amount out of pocket for her testing and were so grateful to be reimbursed for a substantial portion of the bills by having our pet insurance. We will be keeping it in place and grateful for the support from Pets Best!
Really great pet insurance
When I found out my dog had to get an emergency tooth extraction and that they may have to take out many more teeth, I was so stressed and after seeing the estimate…I was crying because I was unsure how I’d pay. But he is my dog, my heart and even if meant putting it on credit cards and maybe not get reimbursed by insurance, I scheduled it. I knew he was in pain and I couldn’t even imagine how it felt for him! The whole process was stressful and really emotionally draining. When I submitted all my documents to MetLife, I hoped for the best! Thankfully after a few days of waiting and calling, I received reimbursement and through Zelle! It came right into my bank account and I was able to pay off 80% of those bills after my deductible! Thank you so much MetLife! I am so happy I chose this insurance and that my dog is happy and healthy and healed very well! Such a smooth and easy process.
Insurer: MetLife
By: Gabbie
Great Insurance Company to do business with.
I've had pumpkin pet insurance for 3 years, for my German Shepherd, it has been a worthwhile investment since day one. Veterinarian bills seem equally expensive as Medical Doctors for humans. Pumpkin reimbursements are quick, hassle free and pay up to 90% of the bill. I highly recommend them to any pet owner.
Insurer: Pumpkin
By: Lou Burgess
Not All Fees and Costs Are Clearly Specified Up Front
The pre-existing condition explanation is ambiguous (are allergies covered, unclear; what is the effect of having a different insurer for one of the pets, unclear). The nickle and dime fees were not stated upfront or at least so that I noticed them (e.g., an enrollment fee, a fee for paying monthly as opposed to annually, etc.,). On the other hand, and of course we'll have to see what the actual experience is, this is the only pet insurer that provides a "family plan", and the difference in cost between insuring three animals as a "family plan" versus insuringing them individually is substantial. Now, we must see how things actually work out.
Insurer: MetLife
By: Mitchell Stewart
Great prices and discounts!!
Great prices and discounts!!
Insurer: MetLife
By: Jen