Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


Verified March 12, 2026

Signing up for pet insurance was quick… Simple process and good coverage options

Signing up for pet insurance was quick and straightforward. I liked that I could choose the coverage level, deductible, and other options to fit my budget. The website was easy to use and everything was clearly explained. It gave me peace of mind knowing my cat will be protected if something unexpected happens

Insurer: MetLife

By: Layla

Verified March 12, 2026

Good company

Good company, decent premiums. Responsive

Insurer: Spot

By: RAMZI E NAJJAR

Verified March 12, 2026

Well I haven't used it yet so I hope…

Well I haven't used it yet so I hope its great I have been looking for pet insurance for my Lilly that I can afford so I will have to get her flea medicine its Braveto I hope it pays and her Ivertheart worm pills also. I will let u know more

Insurer: Nationwide

By: Deborah

March 12, 2026

Awesome service from Amanda at Fetch

Amanda did a great job going over coverage, and costs. She explained 12 month waiting period and 30 day window to add Wellness plan. I asked her about a Va/ Military discount but not till after she had submitted everything. She said she would be able to apply the 10% discount as a cash back. Maybe a credit? Not sure how that will happen but we will see.

Insurer: Fetch

By: David Doub

Verified March 12, 2026

Very disappointed in metlife insurance…

Very disappointed in metlife insurance and pricing, i called before the renewal see I could up $1,000 and they stated if you up it to toal $3,000 it will be capped at $2,000 and whatever you submit only be payout $2,000 anything exceed for eye you have to payout of pocket im absurb and piss what of company does that and deductible has to be meet differnt each one. Before quoted me 3 dog and $10,000 and deductible $250.00 didn't mention cap or anything

Insurer: MetLife

By: Jennifer Ta

Verified March 12, 2026

I have always had a great experience…

I have always had a great experience with Metlife! I got it for my dog when she was a puppy, and I plan to continue the plan her whole life. Melif is the reason ai can afford dentals for my dog, and emergencies.

Insurer: MetLife

By: customer

Verified March 12, 2026

MetLife Pet is Honest, Efficent and super easy to use.

MetLife Pet was very helpful when I applied for insurance for my Morkie. I purchased the plan that was right for me and have been so thankful and happy I did! The claim process is actually the easiest of any type of insurance I’ve had! MetLife Pet has been true to their ads, words and plan. They are quick to respond and claims are usually paid in about 4 days from my submission date, if not 3 days. I recommend them to any pet parent considering insurance or concerned about vet costs when owning a pet.

Insurer: MetLife

By: Terri McHenry

Verified March 12, 2026

Preexisting Conditions

I adopted a cat and half the time, things aren't covered because they're 'preexisting conditions'. I adopt because I like to support animals who need it most.. but this doesn't help ME who also needs the financial help. Very upsetting and disheartening.

Insurer: Trupanion

By: Laura Saxx

Verified March 12, 2026

Exceptional customer service & claims…

Pumpkin Pet insurance is reasonable with their rates. In addition, the customer service and claim department have been exceptional. They communicate well and process claims in an expedient manner. I highly recommend Pumpkin Pet Insurance. They helped me save my dogs life.

Insurer: Pumpkin

By: Cheryl H.

March 12, 2026

Awful

I’ve been with this insurance for over a year, only had one claim and it took months when they guaranteed only a couple weeks. Customer service tells you as little as possible so you have to call back once a week to get any information and hope you get a good representative that can answer questions. I also had problems with payments, and they tell me it’s a system error and I have an extension to pay it, but no one calls me back to set up payment days and then I receive a cancellation email, which was a breach of the extension. So so many problems with this insurance since being with them. Would not recommend ever and will actively be encouraging friends and family to stay far away from it.

Insurer: Pets Plus Us

By: Jenna

Useful

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