Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
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Web site is easy to use.
It was easy to sign up.
Insurer: MetLife
By: Ramon Rolack
Easy enrollment
It was very easy to enroll.
Insurer: MetLife
By: Mark Nefalar
It is very easy to enroll dog insurance
It is very easy to enroll dog insurance
Insurer: MetLife
By: Jeongwoo Park
Embrace used to be fantastic but I can't even access my policies anymore
Embrace used to be fantastic, and I have sent them so much business. However, in the last 8 months they have nosedived. They doubled my premiums to over $400 a month and I can no longer even use their app or website to submit any claims! I was told 8 months ago they were "running an update" and that it was "top priority" to fix their tech issues. I'm still being told the same thing. I now have to call and ask someone to do the claims for me manually but not without sitting on hold for an hour first!! I have two very sick pets and can't even submit or check on claims, policy details, profiles, edit coverages...basically I cannot access my four policies at all. I was told 3 business days ago claims were put in for me manually yet have gotten no evidence or confirmation of such. This is an insanely unacceptable lack of service especially for what I pay each month (and when I need them the most!) It doesn't take the better part of a year to run an update or get a glitch under control so that's a lie. They will not provide any kind of discount on my policies considering the issues I am having with using what I pay for and all the inconvenience. They will be losing customers in droves no doubt. People won't stand for this especially paying this kind of money every month.
Insurer: Embrace
By: Amy Delaney
Pet insurance helped save my dog Honeybee
My 6-year-old pitbull mix Honeybee suddenly collapsed one night and we rushed her to the ER. She had bleeding in her abdomen and fluid around her heart - three different ER vets thought she had aggressive cancer and suggested euthanasia. We were not prepared to make such a drastic decision, and because of her pet insurance we were able to take the second, more costly route: have the ER stabilize her so we could get her in to an internal medicine specialist. When we saw the specialist, he performed multiple tests and ultimately confirmed that she does not have cancer. He could not tell us what caused the sudden issue - it could be something as simple as "swallowing a honeybee" (ironic) - and had not seen anything like it in his 40 years of practice. But now, just a few days later, Honeybee is already back to her normal, energetic self. Because we had the cushion of pet insurance to help pay for the ER and specialist expenses, we were able to take the time needed to ultimately save a vital member of our family. Less than two weeks since the original episode, we have already received almost all the reimbursement related to these expenses. Thank you for ensuring we have more time with our sweet girl.
Insurer: Pets Best
By: Natalie
I just LOVE PetsBest!
PetsBest payed up over $20,000.00 for my Yorkie's radiation treatment and, to my surprise, they did not drop me but instead they renewed my insurance! I highly recommend them to every dog owner.
MetLife Pet Insurance enrollment
Easy and affordable
Insurer: MetLife
By: Nicole Hillman
Pumpkin is great- they pay claims with incredible speed!
Pumpkin is great- they pay claims in record time and the staff is extremely supportive. I had a policy that was priced reasonably, and the process for submitting claims is not complicated. I highly recommend Pumpkin!
Insurer: Pumpkin
By: Susan Rubenstein
I love the coverage and the price but…
I love the coverage and the price but the app is not user friendly. It should’ve been on BETA testing for longer. I was not been able to update my first pet’s policy to a family plan so I could add my second pet. I had to add the second one individually and now I’m going to proceed to link both accounts if possible. Thank you for your time
Insurer: MetLife
By: Angel Matos
DON'T, SERIOUSLY JUST DON'T
They gave us a 40% increase without notice and just pulled the money out of our account. I called the same day and cancelled, they tried to hit me for a $3 service charge. The way they did it was shady as well. The CS rep I was talking to kept saying I was approved for a "full" refund until the very end of the call, literally the last thing she says as she's about to release the call, "And there's a $3.00 service charge" Needless to say I blew a gasket, we'll see if they do the right thing and give it back because that is just the lowest of the low. Seriously, absolutely no notice what-so-ever that the rates were going to jump like that and just steal the money out of the account. Then when I confront, they grab $3.00 back to cover their expense for transferring back to me, the money they stole out of my account, without telling me of the increase. What kind of company does that? As a side note, they never paid a single penny for any of our dogs expenses in the years we've had the policy. So they made a tidy bundle on us already. I wish there was a way to get that back without a ton of legal wrangling, I really do. Update: As expected, they DID NOT do the right thing and clawed back $3. The only consolation that I have is that by complaining and insisting on an escalation I made them burn way more than $3 of FTE time. Idiots.
Insurer: AKC
By: PBJ