Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


January 17, 2026

Excellent customer service and while…

Excellent customer service and while the premiums do increase yearly, it’s just the cost of business. I love the ease of submitting claims and as a 10+ year customer I’ve seen their intentional efforts to implement innovative processes and resources to meet the needs of its customers.

Insurer: Embrace

By: Chanda LeVasseur

Verified January 17, 2026

Pumpkin is absolutely worth it!

Pumpkin is great. Easy to work with and a seamless transaction that allows me to provide my beloved dog with the absolute best care. I was very skeptical of getting pet insurance but it’s one of the best choices I’ve made and is completely worth it. Pumpkin is wonderful to work with.

Insurer: Pumpkin

By: Sarah T.

Verified January 17, 2026

$$$$$$ Mo

$$$$$$ Mo. payment DOUBLED AFTER 1.5 YEARS

Insurer: MetLife

By: TRENT

Verified January 17, 2026

I love my pumpkin Insurance

I love my pumpkin Insurance. When I bought it I thought well I don’t know if I’ll ever use this, my little girl is like a baby to me, and I wanted her to be insured. Then one night December 7th she got so sick and was throwing up blood. I had to take her to the emergency vet and after I hit my deductible, which for me was $500 dollars Pumpkin paid 90% of all my bills. I am so happy that I was smart enough to buy Pumpkin insurance. She just finished her medicine and I’m hoping that I don’t have to take her back to her veterinarian, but just knowing I have, Pumpkin? is such a piece of mind for me.

Insurer: Pumpkin

By: Deborah Combs

Verified January 17, 2026

I have never purchase pet insurance…

I have never purchased pet insurance in the past for any of our pets. When we chose MetLife to insure our New Australian Shehpherd puppy, we found the process to be very straightforward. Submitting claims is incredibly easy through the app and reimbursement has been received within just a few short days after claim submission. We are so glad that we signed up for this plan for our puppy and especially appreciate the coverage for preventative care.

Insurer: MetLife

By: Erica C

Verified January 17, 2026

I like that you offer pet insurance

I like that you offer pet insurance. I have had the experience of not being able to afford an unexpected but needed expense for my pets. The representative was knowledgeable and found a plan that fit my needs. I do wish that she could have directed me to an online site so we could both visualize the material together instead of just verbally explaining it to me.

Insurer: Nationwide

By: Mary RN

January 17, 2026

Love to deny claims

Every year this insurance skyrockets, to the point where I had to change my deductible just to be able to afford it. Just filed a claim for a rash my dog got from playing in the snow and they denied it stating it was a preexisting condition which is outrageous.

Insurer: Pets Best

Veterinarian: VCA Adirondack Animal Hospital

By: Gillian

Useful
Verified January 17, 2026

Easy to sign up pets

the whole experience of signing up our dogs for coverage has been very easy, affordable and submitting claims is really easy too.

Insurer: Spot

By: Maria

Verified January 17, 2026

I didn’t have to argue or go through 50…

I didn’t have to argue or go through 50 steps to prove my pet didn’t have a pre-existing condition unlike my previous provider. Claims process was quick and easy with a turnaround payment quick enough to help me avoid interest on my credit card payment. Very satisfied!

Insurer: MetLife

By: customerKori

Verified January 17, 2026

Claims are easy

Claims are easy. Just take a photo of your receipt and send it in. The payment is direct deposited into my account. The only thing I don’t like is that the premiums are pricey in my opinion.

Insurer: Spot

By: LP in NC

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