Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Renewal rate increased unknowingly
Renewal rate increased without notice and considering canceling as I can get pet insurance from my company.
Insurer: Spot
By: Jacqueline Ainslie
Pumpkin pet insurance has been great…
Pumpkin pet insurance has been great for our 2 year old English bulldog. It’s always a relief to know she is covered by a reliable pet insurance incase anything were to happen to her.
Insurer: Pumpkin
By: Anna
My experience has been great with…
My experience has been great with MetLife Pet Insurance except the fact that my monthly insurance payments keeps increasing without me being told before the increase is added to my billing.
Insurer: MetLife
By: Inez
My dog is 9 yrs old
My dog is 9 yrs old, n we have had Embrace for about half of those. We went w embrace because they were highly ranked on Consumer Reports. Unfortunately their service n product did not live up to expectations! 2 accidents that our dog had, they argued were not covered. These were accidents that injured my dog but no they were not covered! Now they want to raise our costs by 70%!!! No, I am not paying for useless insurance!!! Good luck with all the other suckers!!!!
Insurer: Embrace
By: Christopher HENDERSON
Once we signed up for immediate…
Once we signed up for immediate reimbursement (zelle) , Chubb's quickly and decently evaluated the vet's bill and then immediately made a fair payment. I hate the crazy monthly charge, but am sure glad we kept the insurance.
Insurer: Healthy Paws
By: Carol
You get what you pay for
You get what you pay for and my rescue, now 11 years old, deserves the best care that I can afford. Metlife offers an all encompassing program from prevention to treatment to saying goodbye for pets you love. I trusted them with my first service dog and I trust them with this one. I've had to increase the co-pay to afford the monthly payments this year, but I am still able to ensure the best care for my senior dog as she ages. The time lapse between filing a claim and getting reimbursed can be stressful on a tight budget, but for me it's worth it knowing my dog always gets the care she deserves.
Insurer: MetLife
By: Carolee
Premium doubled in one year
Working with this company was mostly a good experience, but only for one year. The support staff is always kind and professional, the website is easy to use and I was reimbursed quickly for claims I submitted. However, my premium DOUBLED after one year. A 100% increase in cost is outrageous and now I can't keep all my pets insured with this company.
Insurer: Embrace
By: Hannah Caebre
Horrible company!
Horrible company!! Period I will continue to write as many bad reviews as possible. They owe me a credit of $125. The idiots credited back my money to another customers card... They acknowledge their error and will not correct it. Customer service is rude and ultimately threatens to cancel your policy.... They know they have you by the balls. Threatening to cancel your dog as they become older is their threat to keep your mouth shut.....
Insurer: Trupanion
By: Ed Miranda
Pets Best IS a wonderful insurance
"It was not an easy decision to pick insurance for our young dog that we got 1 yr ago. There are so many different companies and reviews...bad and good. I called my vet and asked what insurance they found that their pet customers like best. And it was Pets Best Insurance. So I went on the site picked exactly what I wanted and I did get the "pricier" policy, but it included so much more! So the 1st time i was nervous submitting the claim online. . ..wow...super easy and within gosh maybe 2 weeks(maybe less) the amount owed to me what directly deposited into my checking account! Very happy with what I have for our now 3 yr old girl! "
Insurer: Pets Best
By: Wendy
Honest and knowledgeable staff
Honest and knowledgeable staff. Answered every question I had. Price was the best I found with the most coverage.
Insurer: Prudent Pet
By: thercfamily