Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Prompt reimbursements
Prompt reimbursements, reasonable prices, flawless service. Never been declined on a claim.
Insurer: ASPCA
By: Tiara W
52.5% INCREASE in premium after first…
52.5% INCREASE in premium after first year for a 2-yr old cat with no claims. Went from $72/mo to $110/mo. This is price gouging. There is no justifying this. Their chat response: Trupanion assesses policy rates at each renewal. There are five rating factors that are reviewed: 1) the breed of your pet, 2) the sex of your pet, 3) the age at which your pet was enrolled, 4) your location, and 5) the deductible on your policy. Because insurance is a shared risk, Trupanion looks at all pets insured in our book of business that are in a similar category to your pet. So we look at all Maine Coons, all female pets, all pets enrolled under one year old, all pets in and around Round Lake IL, and all policies with a deductible of $250. An average is taken from each category and if a deficit is projected based on how much was paid out in claims for all pets in those categories versus what the rates are currently set to, then the rate will be adjusted so Trupanion can continue to offer the same, unlimited coverage.
Insurer: Trupanion
By: Carla Martinek
I'm thankful I have Spot Pet Insurance…
I'm thankful I have Spot Pet Insurance as my 5 year old boxer has lymphoma. Because of Spot, I have been able to get her treatment/chemotherapy that I would not have been able to afford on my own. It's easy to submit claims and I have been quickly reimbursed by Spot. It would be great if the annual cap was higher given the current cost of veterinary care.
Insurer: Spot
By: Ellen Eddy
Thanks for a great family pet plan with…
Thanks for a great family pet plan with great premiums
Insurer: MetLife
By: Sarah Hoag
Vet cost have become very expensive…
Vet cost have become very expensive over the yers. Being older the insurance was very benefical. Was easy to access and prompt. thank you
Insurer: Pumpkin
By: Vivian
Annual Preventative Treatments
Pumpkin keeps me informed about my dog's policy and I find the process for submitting a vet bill to be so easy & quick. Payments made back to me are timely and generous. My dog's routine vaccinations and preventative treatments are covered completely, which takes away the stress of getting them taken care of.
Insurer: Pumpkin
By: customer
When your dog starts getting old and she actually needs the health insurance they want you to get rid of your dog so they raise prices where you can’t afford it. Shame on you.
Healthypaws used to be fantastic but now as my dog gets older and sicker for the first four years. She never needed nothing but now as she’s getting older, she is using her and health insurance more which is normal for people and dogs that are aging instead of the pet insurance helping you they are raising me $100 a month for her health insurance what they’re trying to do is keep raising it. They raised it 50 bucks the other year now 100 just for you to get rid of it because now they’re not making money on you because they’re actually putting money out to the animals that need it. This should be not allowed. They should not be able to raise your health insurance for your doggy $100 a month shame on you.
Insurer: Healthy Paws
By: Debbie Gugino
Overpriced, underdelivered, and way too big and ego
You have a $100 deductible and an 80% reimbursement with caps and require a year's worth of medical records, not receipts, to underwrite a policy that will cost me $700 a year if I don't even use it. Get over yourselves. You can keep your precious insurance. You aren't worth my time and effort, let alone my money.
Insurer: Nationwide
By: customer
Fetch is really the best pet insurance…
Fetch is really the best pet insurance company. My chihuahua unfortunately needed a knee surgery to walk properly. Fetch covered the portion of the fee as my plan indicated right away. It really relieved the finance on my side. Every pet owner should get a pet insurance for your baby because you never know when would you need it.
Insurer: Fetch Canada
By: customer
DISHEARTENED BY THE "SENIOR PENALITY'…
DISHEARTENED BY THE SENIOR PENALITY AFTER 9 YEARS OF LOYALTY. As Dakota has aged, our premium has doubled with no leeway provided. What is most shocking is that our total premium for 2025 ended up being higher than the total amount that embrace actually paid out for her care. it's disheartening to feel that after nearly a deade of sonsistent payments we are being priced out just as our dog enters her senior years and needs the protection most. The financial jump is simply unreasonable for non-term customers.
Insurer: Embrace
By: Linda Stephens