Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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MetLife Pet Insurance is very fair and…
MetLife Pet Insurance is very fair and easy to work with. Their claim process is clear & straightforward. My covered claims have been paid.
Insurer: MetLife
By: Ronald Sabo
Simple Process & Fair Pricing
The online process was very simple and easy to understand. I have been wanting to get insurance for my pet for a while now and the pricing for Nationwide was a fair price and will cover many of our pet expenses.
Insurer: Nationwide
By: customer
Avoid — Claims Denied as “Pre-Existing” Every TimeI’m extremely disappointed with this…
I’m extremely disappointed with this pet insurance company. Despite paying premiums in good faith, every claim has been denied with the same blanket excuse: “pre-existing condition.” It feels like no matter what the issue is, they find a way to connect it to something vague in your pet’s past just to avoid paying. What’s the point of insurance if coverage disappears the moment you actually need it? The process is frustrating, time-consuming, and ultimately pointless. I strongly regret choosing this company and would not recommend it to any pet owner who expects real coverage instead of loopholes and denials. Save yourself the stress and look elsewhere.
Insurer: Spot
By: Michael S
Totopo had a mass and Trupanion covered…
Totopo had a mass and Trupanion covered for me, so they help me in my finance so I pay the minimum. I’m very happy having Trupanion. They take care of my baby dog.
Insurer: Trupanion
By: Lizaida
Difficult to collect
Very easy to enroll difficult to collect on. In over yrs I had one claim and they kept finding reasons to not pay it. That was until it was time to renew and I received a courtesy call asking if I was going to renew. I explained I was not impressed w their claims department. Then instantly my claim was ‘approved’. Policies also get very expensive as the pet gets older.
Insurer: Embrace
By: W.C.
Easy to compare the different plans to…
Easy to compare the different plans to make a decision. The plan with AUSA was much cheaper than other plans we have seen. Great value!!
Insurer: MetLife
By: Kenneth Wong
Quiet Policy change, denied claims
I’ve been a Healthy Paws customer since January 2022. For three consecutive years (2022–2024), I submitted my claims annually and every single one was approved. This was my established, accepted practice, and it aligned with the policy language at the time I enrolled (claims allowed within the policy period). In 2025, multiple claims were suddenly denied because they were not submitted within 90 days of treatment. This was the first time I ever heard of a 90-day rule. When I contacted customer support, I was told the policy had “always” been that way — which directly contradicts both my prior approved claims and reports from other Healthy Paws customers who still have their original contracts stating claims could be filed within the policy year. Most concerning: I was never clearly notified of this change. No email No prominent notice Only a buried message in the online portal, which I was never alerted to At the same time, my premium nearly doubled, my deductible increased from $250 to $500, and my reimbursement dropped from 80% to 70%. So I’m paying significantly more for significantly less coverage — plus stricter claim rules that were not properly disclosed. This feels like a classic bait-and-switch. If you’re considering Healthy Paws, be extremely careful: policies can change quietly, past claim approvals do not protect you, and long-time customers can still be blindsided. I’m sharing this so others can make an informed decision — I wish I had known.
Insurer: Healthy Paws
By: Qi Shayue
It was easy
It was easy , gave me three options, able to pick what was best for me and my dog
Insurer: Nationwide
By: Ron Malone
Coverage is affordable and the claims…
Coverage is affordable and the claims process is quick and easy
Insurer: Spot
By: Tiffany
They’ve always been a great company to…
They’ve always been a great company to work with and great customer service. I don’t love how expensive my monthly fee is but it’s what they’ve got.
Insurer: Trupanion
By: customer