Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
Other Categories
Be VERY careful if you choose this…
Be VERY careful if you choose this insurance or add this insurance if you’ve had your pet for any length of time before starting it. Their fine print states that ANY discussion about any possible condition or issue is considered a pre-existing condition and they will not cover anything they consider pre-existing. Example, I took my puppy in for first vet visit three days after bringing him home at 10 weeks old and the vet and I discussed at what age he should be neutered and because the vet informed me about basic neutering or a more intensive neutering procedure if his balls hadn’t dropped by 6/7 months old (again he was 10 weeks old and often balls don’t descend until 6 months), PetsBest said this informational discussion was evidence of a pre-existing condition and would not cover the neutering. The vet also discussed with me at the first visit to be aware of separation anxiety signs as I mentioned my puppy was having a slow transition from his litter mates into a new home. The vet did NOT diagnose my puppy with separation anxiety or anxiety nor did she diagnose him with undescended testicles but because the vet discussed these topics with me, the insurance considers them preexisting conditions and has denied any claims. My puppy was diagnosed at 6 months old with leash reactivity by a dog behaviorist who suggested anti-anxiety medication to help but because the vet mentioned anxiety at his first appointment (before I had PetsBest) they claim he had a preexisting condition and will not cover anything needed medications or dr visits associated with his leash reactivity. PetsBest is one of the most expensive pet insurance and was recommended to me by the first vet I visited. It’s ridiculous and unethical to claim anything discussed for informational purposes as a preexisting condition. You can make an appeal which I did including a letter from the vet stating no diagnosis was made but it took months for them to review and then deny the appeal. The only claim submitted they reimbursed was for flea prevention and that even took months for them to reimburse. STAY AWAY FROM THIS INSURANCE - especially if you have a new puppy because they’ll find every loophole in their fine print to deny a claim and also when you look closely at what is covered in their puppy plan, you’re better off finding a low cost clinic for shots and neutering. I wasted over $800 on a plan that only covered the flea prevention and that was just half a year cost!!! And before I signed up for the plan, I had an hour long discussion with a customer service agent and mentioned the prior informational discussion with the vet on the first vet visit to ensure nothing discussed would be considered preexisting and she assured me it would not but because they now have a recorded message that states customer service agents information is not factual information regarding claims, they again have a loophole for customer service agents misinformation. Sadly pet insurance is as useless as human health insurance. Save your money. This insurance is a scam!!!
Insurer: Pets Best
By: Chris Jones
Customizable
Fair pricing and customizable to fit our specific needs. I have thankfully not needed to use this yet, but will update my review if/when I ever need to.
Insurer: Prudent Pet
By: Andrea G
they are the best pet ins
they are the best pet ins. company period you might find a little cheaper but the customer service is second to none and they really care about you and your pets
Insurer: Pumpkin
By: rjohnson
I don't like that I get charged twice…
I don't like that I get charged twice for my first payment so it can cover the first two months only to have to pay the normal amount again the second month of my plan.
Insurer: Nationwide
By: customer
Good, could be great
I love knowing that I’ll never have to choose between paying my mortgage or helping my pet if an accident or illness were to happen to them. That being said, the premium increase each year is a pain point as is the claims process. If you should happen to forget to submit a piece of information in your claim, the claim just disappears like it never happened (even though you know you submitted it because you got that email verification). Please look into rectifying that.
Insurer: MetLife
By: rescuemom
I gave à 1 star because that’s the…
I gave à 1 star because that’s the lowest. Advertising is very deceptive, don’t get this insurance. You want to protect your pet, they want to steal your money. I want a full refund!
Insurer: Healthy Paws
By: Ben Coonfield
Grest insurance company.....I purchased ASPCA pet insurance for my…
I purchased ASPCA pet insurance for my cat, I took my cat to the cat dentist a couple of weeks later to get his teeth cleaned and it turned out they needed to pull 13 teeth it cost me $2200 and ASPCA within 2 weeks gave me back almost $1600 this company does exactly what they tell you they're going to do, I'm very satisfied with them the customer service reps were wonderful, they spoke English and they treated me very well, I highly, highly recommend,I pay 43 a month 250 deductible and they pay 80 percent, they were wonderful....thank you again
Insurer: ASPCA
By: Andrew Kern
Claims are always easy to file online…
Claims are always easy to file online and are promptly reviewed and processed. I like Spot because it covers annual well care visits. Plus gave me several options to choose from when I enrolled and also changed my plan to a higher copay for a lower premium. Excellent pet insurance that I feel comfortable having, but hope I never have to file a claim for anything really serious because I love my Lola.
Insurer: Spot
By: Rebecca Desporte
Lightening fast claim processing
Lightening fast claim processing, user friendly app, and truly pay and reimburse as clearly detailed in policy. I also love that I can customize coverage to fit our needs. Highly recommend
Insurer: Spot
By: Emilie Albert